Job Description
<span style="font-size:11pt; font-family:"Arial", sans-serif; color:rgb(26, 26, 26)">We are seeking an experienced IT Manager to lead a small, dedicated IT team, responsible for managing our company’s system development and ensuring efficient daily IT support for both internal and external stakeholders. The IT Manager will play a crucial role in overseeing all aspects of our technology infrastructure, driving system improvements, ensuring data security, and supporting operational needs across departments.
Requirements
·<span style="font:7pt "Times New Roman"">
<span style="font-size:11pt; font-family:"Arial", sans-serif">IT Team Leadership and Management
<span style="font-size:11pt; font-family:"Arial", sans-serif">1.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Lead, mentor, and manage a small team of IT professionals.
<span style="font-size:11pt; font-family:"Arial", sans-serif">2.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Oversee team development and performance, ensuring consistent support and engagement.
<span style="font-size:11pt; font-family:"Arial", sans-serif">3.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Conduct regular training sessions to keep the team updated on the latest technological advancements and best practices.
<span style="font-size:11pt; font-family:"Arial", sans-serif">
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">System Development and Optimization
<span style="font-size:11pt; font-family:"Arial", sans-serif">1.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Develop and maintain company systems to ensure stability, scalability, and alignment with organizational goals.
<span style="font-size:11pt; font-family:"Arial", sans-serif">2.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Work closely with various departments to understand system needs and implement solutions that enhance productivity and efficiency.
<span style="font-size:11pt; font-family:"Arial", sans-serif">3.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Oversee system upgrades, maintenance, and troubleshooting, minimizing downtime.
<span style="font-size:11pt; font-family:"Arial", sans-serif">
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Daily IT Support
<span style="font-size:11pt; font-family:"Arial", sans-serif">1.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Ensure timely and effective technical support for internal users, addressing issues related to hardware, software, and network connectivity.
<span style="font-size:11pt; font-family:"Arial", sans-serif">2.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Provide high-quality support to external stakeholders as needed, maintaining professionalism and technical accuracy.
<span style="font-size:11pt; font-family:"Arial", sans-serif">3.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Establish, monitor, and continuously improve IT service management processes.
<span style="font-size:11pt; font-family:"Arial", sans-serif">
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Project Management
<span style="font-size:11pt; font-family:"Arial", sans-serif">1.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Lead IT projects from conception through implementation, ensuring timely and cost-effective delivery.
<span style="font-size:11pt; font-family:"Arial", sans-serif">2.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Develop project plans, set timelines, and assign responsibilities within the team.
<span style="font-size:11pt; font-family:"Arial", sans-serif">3.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Maintain communication with stakeholders throughout the project lifecycle, providing updates and managing expectations.
<span style="font-size:11pt; font-family:"Arial", sans-serif">
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Security and Compliance
<span style="font-size:11pt; font-family:"Arial", sans-serif">1.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Implement and enforce IT security protocols to protect company data and resources.
<span style="font-size:11pt; font-family:"Arial", sans-serif">2.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Regularly assess risks and address vulnerabilities through proactive system updates and monitoring.
<span style="font-size:11pt; font-family:"Arial", sans-serif">3.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Ensure compliance with relevant industry regulations, best practices, and company policies.
<span style="font-size:11pt; font-family:"Arial", sans-serif">
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Budgeting and Resource Allocation
<span style="font-size:11pt; font-family:"Arial", sans-serif">1.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Manage the IT budget, optimizing resource allocation for hardware, software, and service contracts.
<span style="font-size:11pt; font-family:"Arial", sans-serif">2.<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Evaluate and recommend technology purchases and upgrades, aligning with business needs and budget constraints.
Benefits
·<span style="font:7pt "Times New Roman"">
<span style="font-size:11pt; font-family:"Arial", sans-serif">Education<span style="font-size:11pt; font-family:"Arial", sans-serif">: Bachelor’s degree in information technology, Computer Science, or a related field.
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Experience<span style="font-size:11pt; font-family:"Arial", sans-serif">: Minimum of 5 years of experience in IT management or a related role, with a proven track record of managing IT systems and leading a team.
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Technical Skills<span style="font-size:11pt; font-family:"Arial", sans-serif">: Proficiency in system administration, network management, database management, and cybersecurity principles.
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Project Management<span style="font-size:11pt; font-family:"Arial", sans-serif">: Experience in managing projects, including planning, budgeting, and executing.
·<span style="font:7pt "Times New Roman""> <span style="font-size:11pt; font-family:"Arial", sans-serif">Soft Skills:<span style="font-size:11pt; font-family:"Arial", sans-serif">Strong problem-solving, communication, and interpersonal skills; able to work collaboratively with internal and external stakeholders
Requirements
· IT Team Leadership and Management 1. Lead, mentor, and manage a small team of IT professionals. 2. Oversee team development and performance, ensuring consistent support and engagement. 3. Conduct regular training sessions to keep the team updated on the latest technological advancements and best practices. · System Development and Optimization 1. Develop and maintain company systems to ensure stability, scalability, and alignment with organizational goals. 2. Work closely with various departments to understand system needs and implement solutions that enhance productivity and efficiency. 3. Oversee system upgrades, maintenance, and troubleshooting, minimizing downtime. · Daily IT Support 1. Ensure timely and effective technical support for internal users, addressing issues related to hardware, software, and network connectivity. 2. Provide high-quality support to external stakeholders as needed, maintaining professionalism and technical accuracy. 3. Establish, monitor, and continuously improve IT service management processes. · Project Management 1. Lead IT projects from conception through implementation, ensuring timely and cost-effective delivery. 2. Develop project plans, set timelines, and assign responsibilities within the team. 3. Maintain communication with stakeholders throughout the project lifecycle, providing updates and managing expectations. · Security and Compliance 1. Implement and enforce IT security protocols to protect company data and resources. 2. Regularly assess risks and address vulnerabilities through proactive system updates and monitoring. 3. Ensure compliance with relevant industry regulations, best practices, and company policies. · Budgeting and Resource Allocation 1. Manage the IT budget, optimizing resource allocation for hardware, software, and service contracts. 2. Evaluate and recommend technology purchases and upgrades, aligning with business needs and budget constraints.