Network & Infrastructure Manager
Location: Wembley - 5 days on-site
Type: Permanent
Salary: £70-90,000 per annum + permanent benefits
About the Role
We're supporting a major organisation undergoing a significant digital transformation and modernisation programme. As part of this journey, we're seeking an experienced Infrastructure & Network Manager to play a critical role in stabilising and evolving core IT foundations.
You will be responsible for ensuring 24/7 continuity across infrastructure and network services. You'll lead a skilled team, drive operational excellence, and play a key role in reducing technical debt, strengthening security posture, and introducing automation and operational guardrails.
This is a hands-on leadership role offering a balance of BAU support, continuous improvement, and strategic input into platform evolution.
Key Responsibilities
Operational Excellence & Stability
- Own and manage day-to-day operations across core infrastructure, including data centres, LAN/WAN, Wi-Fi, and server environments
- Define, implement, and enforce robust SOPs for backups, disaster recovery, patch management, and hardware lifecycle
- Ensure reliable connectivity between legacy core systems and modern application platforms
- Oversee internal security monitoring and collaborate with external security partners (SOC/MDR)
- Lead incident and problem management activities, including root cause analysis and service restoration
Leadership & Vendor Management
- Lead, mentor, and develop a high-performing infrastructure and network team
- Act as the primary point of contact for ISPs, vendors, and Managed Service Providers
- Manage infrastructure budgets, including hardware procurement and vendor spend
- Collaborate with internal stakeholders to align infrastructure services with business needs
Skills & Experience Required
- Proven experience (10+ years) in IT infrastructure management, ideally within a large-scale or complex environment
Strong technical expertise across:
- Networking (TCP/IP, routing, switching, firewalls)
- Azure networking (ExpressRoute, VPN)
- Windows and Linux server environments
- Virtualisation technologies (VMware / Hyper-V)
- Hands-on experience with Microsoft Azure (IaaS and PaaS)
- Strong working knowledge of Active Directory and associated services (Group Policy, DNS, Sites & Services)
- Experience managing technical teams and operating in high-pressure environments
- Solid understanding of IT Service Management (ITSM), including incident, problem, and change management processes
- Experience with ITSM tools (e.g., Jira) and working within SLA-driven environments
- Familiarity with legacy systems connectivity (e.g., AS/400 / iSeries) is highly beneficial
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