Senior Security Operations Manager

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

We’re looking for a dynamic, experienced Security Operations Lead to lead a transformation of our Security Operations Center (SOC). This is a pivotal role where you'll not only drive strategic improvements but also roll up your sleeves and get hands-on to address critical security challenges. You’ll be a force-multiplier, collaborating across teams and leveraging your technical expertise to optimise our security posture, detection and response capabilities.

If you have an interest in how security and counter-fraud controls can work together to better support robust financial services and safeguard customers, this will be a great opportunity for you to have a positive impact at scale across the payments ecosystem.

What you’ll do:

• Lead SOC transformation: Drive the evolution of our SOC and SIEM, integrating security domains (endpoint security, access control, DLP), ensuring seamless operations and supporting ambitious business growth across new verticals.
• Hands-on expertise: Pragmatic, hands-on optimisation of security alerts, refine logging, monitoring, and alerting strategies, tune throughputs to reduce noise and improve efficiency.
• Drive security across our end user environments: partner with IT teams to ensure the ongoing security and oversight of end user environments (e.g. access management, vulnerability management, data leakage, laptop security etc).
• Incident response: enhance incident detection and response capabilities, ensuring rapid and competent handling of security events, that comply with relevant regulatory requirements, e.g. e.g. ISO27001, PCI DSS, GDPR, DORA.
• Collaboration: work closely with teams across the business and SREs to stabilise security operations triage and build out 24x7 support requirements. Act as a subject matter expert and provide guidance and support across the organisation.
• Technology & innovation: leverage SIEM, EDR, SOAR, and other technologies to automate processes, improve efficiency and mitigate security risks.
• Operational excellence: ensure the smooth operation of security tools and processes, and address immediate capacity gaps while driving longer-term strategic planning.
• Problem solving: tackle current and upcoming security challenges head-on, providing practical solutions and insights to optimise efficiency of a lean, ambitious team.
• Threat intelligence: integrate relevant threat intelligence and drive a threat-led approach to security operations.

What you’ll bring:

• Proven experience in security operations, ideally within the FinTech industry.
• Strong hands-on experience with security technologies, e.g. SIEM, EDR, SOAR, firewalls, security alert optimisation, AWS, GCP, IDS/IPS, EDR, threat intelligence, vulnerability management.
• Good understanding of endpoint security and how to integrate into security operations.
• Practical experience of security frameworks and concepts such as the Cyber Kill Chain, Mitre Att&ck and D3FEND
• Proficiency in scripting and automation (Python, Terraform).
• Demonstrated ability to optimise security alerts, tune systems and reduce noise.
• Experience with incident response and management, with an understanding of regulatory requirements.
• Engineering-led mindset to drive automation, innovation and efficiency.
• Excellent communication and collaboration skills, with the ability to work effectively across teams.
• A proactive, can-do attitude and a willingness to roll up your sleeves and get hands-on.
• Experience setting up a SOC from scratch or significantly improving lean SOC functions.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent are preferred, but not essential.

What's in it for you ?:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year

Learning and Development - We offer a GBP 1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role..

Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Gym membership- PPRO helpscontribute towardsthe costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.

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