Senior Cybersecurity Engineer

With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

With 1,000 employees, over $250M in sales, 1,500+ clients, and rapid year-over-year growth, Recorded Future is the world’s most advanced, and largest, intelligence company!

Reporting to the Professional Services Manager for EMEA, the Senior Cyber Security Engineeris a function of our Professional Services group, your primary responsibility will be assisting customers with the design and integration of Recorded Future Security Intelligence data and running projects and teams to support this function.

What you’ll bring as an Engineer:

This role is highly technical and you will have spent time in Security Operation Centers or Managed Service Providers. 
Experience with SIEM tools such as Splunk Security, Qradar, Arcsight or similar
Ability to develop documentation around technical projects to be utilized by clients and colleagues
System and infrastructure log analysis and debugging skills to problem solving and troubleshooting
Detailed knowledge of security hardware and its applications such as Next-Generation Firewalls, IDS/IPS, Endpoint solutions, Incident Management, Vulnerability Management
Experience in JSON with REST APIs
Experience with OSI model, defense-in-depth, diamond model and common security elements
Strong analytical skills to analyze security requirements and relate them to appropriate security controls
Knowledge on cyber attack-vectors, security threats and mitigation techniques
Ability to work independently and proactively manage assigned client engagements and tasks from start to completion
The hunger and drive to succeed in a fast-paced environment Demonstrable projects related to information technology you have collaborated on
Formal information security qualifications from professional bodies or a relevant BA/BS are preferred

What you’ll do as an Engineer: 

As a Senior Cyber Security Engineer,you will be an integrations expert, implementing bleeding edge security intelligence technology to support information security teams and customer types including Threat Intelligence, Security Operations, Incident Response, and Developer teams using SIEM, SOAR, TIP integrations on tools like Splunk, Anomali, Palo Alto XSOAR, Azure etc.

Understand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrations
Scope and implement custom solutions across a variety of client architectures, applications, and tools
Creating engineering solutions for clients
Improvement or creation of security intelligence integrations 
Manage multiple projects in a dynamic, fast-paced environment
Leading and projects and mentoring junior Solution Engineers
Serve as a liaison between development and internal teams to ensure client systems are adequately documented when triaging
Help to resolve customer problems related to integrations, RESTful API’s via email and online meetings
Research customers’ technical issues in a timely manner and follow up with recommendations and action plans
Participates in functional groups to identify and drive resolution for escalated cases
Contribute and utilize internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues
Create knowledge base content and systems to capture new learning for reuse throughout the company and user base
Exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal point of contact on customer escalations and ensure customer issues are resolved as expediently as possible
Collect information and document bugs with Engineering for product issues that are impacting customers
Creatively think beyond the technical boundaries to address novel solutions related to threat intelligence and integrations into different technologies
The hunger and drive to succeed with a multifaceted team
Act as SME for clients whilst liaising between teams on cyber security technology
Act as a technical escalation point for integration solutions
Ability to articulate complex solutions to clients and internal senior management

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.