Senior Cybersecurity Consultant 3 / Concierge Security Engineer 3

Senior Cybersecurity Consultant 3

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Senior Cybersecurity Consultant 3 / Concierge Security Engineer 3 in Newcastle to be part of making this happen.

Your responsibilities:

Serve as a trusted security advisor for assigned customers, acting as the key technical point of contact Manage and clearly explain security incidents identified by our Security Operations Center (SOC) Provide timely and effective incident response support during cybersecurity events (no on-call duty) Deliver cybersecurity best practices to both technical and non-technical stakeholders Troubleshoot security and technical issues across diverse environments. Analyze logs and security events to identify patterns, vulnerabilities, and threats Lead technical reporting, documentation, and customer-facing security reports Create and deliver workshops, guides, and training content to improve customer security posture Mentor junior analysts and engineers, sharing both technical and soft skills. Support the continuous improvement of Arctic Wolf’s Managed Detection and Response (MDR) services

What We're Looking For:

Experience:

5+ years of experience in cybersecurity 3+ years of experience in systems, network, or cloud administration Proven track record in IT networking, network security, cloud infrastructure, and SaaS tools Background in risk and vulnerability management Strong written and verbal communication skills in English Experience building relationships in a professional, client-facing context

Technical Skills:

Network Security: Deep knowledge of network architectures, firewalls, IDS/IPS, and VPN technologies Operating Systems: Advanced hardening expertise for Windows, Linux, and Unix environments Encryption: Familiarity with encryption protocols and technologies Penetration Testing: Ability to assess and interpret penetration test results to guide remediation Security Tools: Hands-on with SIEM, SOAR, EDR, UTM, and honeypots. Cloud Security: Understanding of cloud platform security measures (AWS, Azure, etc.) Security Frameworks: Advanced knowledge of frameworks such as MITRE ATT&CK, NIST, etc.

Consulting Skills:

Risk Management: Ability to assess, prioritize, and manage security risks aligned with client needs Strategic Planning: Capable of developing and executing end-to-end security strategies Communication: Strong ability to convey complex security concepts to non-technical audiences Problem-Solving: Analytical mindset with a proactive approach to identifying and resolving issues Project Management: Skilled in managing and delivering on technical security projects Client Relationship Management: Adept at maintaining long-term client partnerships through trust and value delivery Training & Mentoring: Able to educate junior staff and clients on cybersecurity best practices

Our offer:

All wolves receive compelling compensation and benefits packages, including:

Equity for all employees  28 days annual leave, 8 bank holidays and paid volunteering days off  Pension plan employer match  Training and career development programs  Robust Employee Assistance Program (EAP) with mental health service  Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection.  Fertility support and paid parental leave 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity .

We also believe and practice corporate responsibility At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible.

Have we sparked your interest? Then send us your CV and your references.

Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.