Security Operations Manager

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? 

Join our Information Security Team!

The Information Security team work to ensure Softcat can operate effectively while being resilient to cyber threats. We are an enthusiastic team of security professionals, operating to modern information security standards and work closely with other departments to support business needs. At Softcat we encourage and applaud curiosity and innovation so you will have plenty of opportunity to contribute to improvements in how we do things and better our employee and customer experience.

Success. The Softcat Way. 

Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: www.softcat.com. 

 
As Softcat's Security Operations Manager, you will lead our internal Security Operations team and be responsible for the development of our capability and the team who deliver it. Your role will ensure we are effectively detecting and responding to both security incidents and enquires from our employees. You will also play a crucial role in ensuring the confidentiality, integrity, and availability of our information systems and data. Collaborating with various departments, you will help the team monitor and maintain security measures, policies, and procedures, keeping Softcat protected from cyber threats and compliant with relevant regulations. 

As the Security Operations Manager, you'll be responsible for: 

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• Define and maintain the Security Operations strategy, aligning with the organisation's risk appetite, business priorities, and threat landscape.
  
• Managing the individuals Security Operations team and supporting their personal development
  
• Lead continuous improvement of security operations, including detection capabilities, alert quality, incident response processes, and automation use cases.
  
• Oversee the MSSP relationship, including contract performance, service reviews, SLA adherence, and roadmap development.
  
• Coordinate with internal stakeholders (e.g., Risk, IT, Data Protection) to ensure alignment with broader goals.
  

We'd love you to have:

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• Deep understanding of Security Operations including common tooling such as SIEM platforms
  
• Experience with vulnerability management tools (e.g. Nessus, Qualys, Rapid7)
  
• Experience with common scripting / programming languages used in Security
  
• Familiarity with cloud computing platforms such as Azure and AWS
  
• Knowledge of security frameworks and standards such as NIST, CIS Controls and ISO27001
  
• An finger on the pulse of security threats and the risks these present
  
  
  

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

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• Hybrid working – 2 days in the office and 3 days working from home  
  
• Working flexible hours - flexing the times you start and finish during the day  
  
• Flexibility around school pick up and drop offs 
  

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

Join us  

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.  You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.