Project Coordinator

Job Title: Project Coordinator

Location: Newbury

Salary: Competitive

Job Type: Full Time, Permanent

At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great.

About the role:

As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams.

Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area.

Responsibilities:

Schedule incoming projects and assigning Engineers
Arranging and attending internal Kick-off calls and planning meetings
Create initial project work plans
Communicate with clients about project progress and status updates
Track and manage project budgets
Coordinate required project procurement
Monitor and act on daily and weekly project board governance
Accurately document project progress, including updating Autotask workplans
Liaise and coordinate with 3rd parties
Contribute to Risk Management Reviews
Plan project handover calls with internal teams and project closure calls with client
Take meeting notes and document them for future reference
Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives
Assist with any additional tasks or responsibilities as needed
Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policiesAbout you:

Experience:

Project scheduling and coordination experience is an absolute must, ideally within an IT environment
Experience coordinating a high volume of concurrent projects
Experience working with external clients
Excellent communication and customer service skills
High attention to detail
Highly organised with the ability to multitask
Previous experience within an MSP environment is desirable
Autotask experience is desirable
Project management certification would be advantageousPersonal Attributes:

Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients.
Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team.
Feel that every day is a day of learning and knowledge.
Harnesses pressure to deliver results.
Full UK driving license and use of own vehicleWhy join us?

We make work life balance a normal, not a benefit
Some flexibility to work from home
A fun and productive place to work
Workplace Pension
Comprehensive inhouse and external training offered
Great team of people to work alongside
Competitive salary that reflects your skills and experienceDiversity and Inclusion:

We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.

Other:

In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.

Please click on the APPLY button to send your CV for this role

Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role