Junior Cloud Operations Engineer

Junior Cloud Operations Engineer

We're not your typical MSP. As a second-generation Managed Service Provider (MSP) born from the expertise of industry veterans, we're crafting a new narrative in the UK tech scene.

Our team, akin to the Navy SEALs of the tech world, consists of elite operators who've excelled in larger MSP environments but yearned for something more. At Synextra, we've spent 10+ transformative years building a company that's small by design but colossal in impact, guided by a technical leader whose vision is always client-first.

We are currently looking for a skilled and enthusiastic Junior Cloud Operations Engineer to join our dynamic technical team. You can expect to work with the latest technology and leading brands in a team where everyone has a passion for technology. This will be a hands-on, fast-paced role where there will be endless opportunities to develop new skills and get involved in projects across the business.

About you:

• Ambitious and energetic with a genuine passion for technology and cloud.
  
  
• A team player who is comfortable taking ownership of assigned work and learning quickly.
  
  
• Thrives in a fast-paced, startup-style environment where effort and quality are noticed.
  
  
• Excited to experiment, make progress quickly and learn new technologies every week.
  
  About the role:
  
  
• Measurable progress via the Synextra Academy, our in-house training programme. Made to help direct your career growth.
  
  
• Support BAU across the Azure stack, learning how to deliver, operate and improve real customer environments (with expert guidance).
  
  
• Exposure to wider MSP/ISP tech.
  
  
• No two days are the same: varied tickets, small projects, troubleshooting and plenty of chances to build real-world skills under supervision.
  
  
• Work from our modern Warrington office, 8.5h/day, Mon–Fri.
  
  
• Shift rotation and Twilight shift allowance: occasional ‘up to midnight’ weeks. This is to support customer coverage while protecting teams’ work-life balance.
  
  
• Out-of-hours work involved (on-call, overtime).
  
  What you gain:
  
  
• A rare start in an expertise-driven MSP: learn how high-performing cloud teams operate.
  
  
• Exposure to core and cutting-edge cloud-native technologies across dozens of SMEs.
  
  
• Daily coaching from Lead Engineers across Cloud Infrastructure, Cloud Platform and Cloud Consultancy.
  
  
• A clear progression path, certification support, and a team that pushes each other to deliver excellent outcomes.
  
  Perks & Benefits:
  
  
• Great office location, free parking, plenty of on-campus amenities.
  
  
• Stylish breakout spaces, pool table, games console, premium coffee, fruit, snacks and soft drinks.
  
  
• Comprehensive benefits including private healthcare, dental cover, and more.
  
  
• A Garmin smartwatch to prioritise health and fitness.
  
  
• Perkbox employee benefits platform
  
  
• A culture that celebrates success, encourages innovation, and supports your professional and personal growth
  
  Are you the game changer we are looking for?
  
  If this sounds like the challenge you’ve been waiting for, we're excited to hear from you. Reach out to us, and schedule your chat with our team.
  
  Essential skills required:
  
  (We’re hiring for potential. If you meet most of these, you’re likely a great fit.)
  
  
• Solid grounding in IT fundamentals: networking basics, operating systems and virtualisation concepts.
  
  
• Familiarity with public cloud concepts
  
  
• Basic understanding of cybersecurity principles.
  
  
• Genuine enthusiasm for hands-on learning (home lab, certifications, projects, GitHub, or Uni projects all count).
  
  
• Clear written and verbal communication; comfortable speaking with customers (with support from seniors).
  
  Junior Cloud Operations Engineer