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IT Support Engineer

Newcastle upon Tyne
5 months ago
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IT Support Engineer - £32,000 - Newcastle City Centre

Yolk Recruitment are working with a global Maritime organisation who are on a mission to decarbonise the maritime sector utilising a range of technologies such as clean fuels, energy saving devices, electrification and carbon capture systems. The client is based in Newcastle and are looking to expand on their IT Support function.

You will report directly to the IT Manager and will be responsible for providing technical IT assistance across the organisation and will have the opportunity to work on small and complex projects alongside BAU core tasks. This includes configuring and maintaining the company's endpoints, servers, networks, enterprise software and security systems. Additionally, you will work to optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations.

This is what you'll be doing:

Creating user accounts and performing access control.
Performing diagnostic tests and debugging procedures to optimize computer systems.
Upgrading, installing and configuring new hardware and software to meet company objectives.
Monitoring and maintaining networks and servers.
Review and document security protocols and procedures to prevent potential threats
Assist in specification and procurement of IT hardware and software solutions
Ensure data integrity and security is maintained and always enforced
Occasional travel when required to attend sites globally to provide technical support and implementation of new solutionsThe experience/knowledge you'll bring to the team:

3 years' experience in Office365.
3 years of demonstrable experience in Azure AD
3 years of experience in Microsoft InTune
3 years of demonstrable experience with IT Service Desk systems such as SolarWinds, Connectwise, ManageEngine, ZenDesk
Demonstrable experience in Windows Operating systems. This experience should be at both server and workstation levels.
Have demonstrable experience in Networking Administration
Experience participating in projects ranging from simple to complex.
Experience dealing with varying types of hardware (PC's, Laptops, Phones, Tablets)And this is what you'll get in return:

Salary up to £32,000 - based on your level of experience
Annual bonus
10% employers contribution pension
Private medical care
Business / travel insurance
4x salary life insurance
Income protection 75% monthly salary
Yearly company trips abroadThis is a great opportunity to work for a marketing leading organisation doing amazing things for the environment, are you up to the challenge?

Contact Dan Newton to find out more!

Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities

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