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IT Support / Cyber Support Engineer

Carshalton
1 week ago
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IT Support / Cyber Support Engineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure.

This position plays a key role in cybersecurity monitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud and cybersecurity matters, it will be closely supported by a senior engineer and external consultants engaged on an ad hoc or project basis.

Key Responsibilities

  • Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365).

  • Monitor cybersecurity tools and controls under the direction of senior colleagues.

  • Support the rollout and enforcement of security policies such as MFA and endpoint protection.

  • Provide support on IT projects, system upgrades, and internal documentation.

  • Perform routine system health checks and support incident response activities.

  • Support scheduled backups and recovery testing procedures.

  • Respond to helpdesk enquiries across multiple UK locations.

  • Provide occasional support to international locations as the organisation grows globally (some international travel may be required).

  • Maintain disaster recovery documentation and assist with relevant tools.

  • Engage in continuous learning of cloud infrastructure, cybersecurity best practices, and network technologies.

  • Gain familiarity with the organisation's operational IT environment, including manufacturing or production-related systems if relevant.

  • Exposure to Microsoft Azure services (e.g. VMs, Intune, Entra ID).

  • Familiarity with Microsoft 365 security configurations.

  • Basic scripting knowledge, preferably using PowerShell.

  • Awareness of compliance frameworks such as GDPR, ISO 27001.

  • Foundational networking knowledge (e.g. TCP/IP, firewalls, VPNs).

    Please contact me for more detailed information on the enclosed.

    You must possess excellent communication skills and be eligble to work in the UK

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