ICT Manager

Are you an experienced IT professional looking to land their next move?
Do you have experience with Microsoft Azure, 365, Sharepoint and Cloud Apps?
Are you looking to join a company where employee satisfaction is at the core of their values?
If so, this may be the role for you!
The Opportunity

• Responsible for all company IT and Information Security matters.
  
• Develop, implement, and enforce a strategic and comprehensive Information Security Management System (ISMS) in line with ISO27001, ensuring the integrity, confidentiality and availability of information owned, controlled, and processed by the company.
  
• Ensure that systems remain secure and all users, whether internal or external, have access to only pre-approved and authorised information, functions, and processes.
  
• Own ICT Projects and provide guidance and assistance on other business project
  Your duties and responsibilities will be
  
• Lead and manage the IT team including third party resources, ensuring effective resource utilization for service delivery.
  
• Oversee all Information Systems for effective and secure use.
  
• Oversee IT onboarding, offboarding, and employee variations.
  
• Manage the implementation and maintenance of secure communication solutions (devices, network, applications) aligned with business needs.
  
• Reduce business risk by managing relevant IT and Security training for all system users.
  
• Work with Department Heads to assist with reviews of current business processes, offering advice to re-engineer them for efficiency, compliance, and security.
  
• Report on all aspects of ICT, using data to establish clear performance targets and define corresponding action plans.
  
• Manage the ICT projects portfolio, ensuring all change is documented and liaising with colleagues and third parties for successful project completion.
  
• Manage all ICT procurement following established processes
  
• Submit position papers to senior management for ICT equipment, systems, and software, in addition to any major change requests.
  
• Manage all information security-related risk according to accepted information security standards (ISMS, ISO27001, NIST, CIS, and Cyber Essentials).
  
• Responsible for all IT and information security policies, standards, and guidelines, overseeing their approval, training, compliance, and communication.
  
• Monitor, assess, and remediate business information security vulnerabilities, ensuring mitigation rules are put in place and long-term risks added to the risk register.
  
• Ensure a register of all information assets is kept, monitoring their risk and coordinating the response, investigation, and remediation/mitigation of any incidents, vulnerabilities, and issues arising from evolving security threats.
  
• Provide advice to the senior management team on strategic ICT decisions and its governance, in relation to IT security and IT operations.
  
• Keep up to date with legislation, regulations, and best practice standards for records management and information compliance, attending relevant training and events
  You will have the following qualifications & experience:
  
• Hands-on experience and strong proficiency with the following technologies are essential:
  
• Microsoft Azure: Strong expertise in managing, securing, and optimizing Azure environments, including IaaS, PaaS, networking, security services (Azure Security Centre/Defender for Cloud), and identity management (Azure AD).
  
• Microsoft 365 E5 Suite & Security Tools: Strong proficiency in managing and securing the M365 ecosystem, including Exchange Online, SharePoint Online, Teams, Intune, Defender for Endpoint/Identity/Cloud Apps, and Purview.
  
• Experience in managing relationships with MDR providers (specifically Arctic Wolf preferred) and external firewall teams.
  
• Familiarity with network concepts and the ability to work with Meraki devices.
  
• Proficiency in using IT Service Management platforms (e.g., Freshservice).
  
• Strong understanding of security frameworks and standards (ISO27001, NIST, CIS Controls, Cyber Essentials).
  
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
  Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.
  We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate.
  Millbank operates as both an Employment Agency and an Employment Business