Head of Tech

My client are one of the UK’s largest credit unions, serving over 28,000 members and having lent out over £100 million to help people manage their finances affordably and responsibly. They are dual regulated by the FCA and PRA, and committed to operating with integrity, humanity, and diversity at their core.

They are seeking a Head of Technology to join their team at their head office in Brentford.

Responsibilities:
• Ensure delivery of required hardware and software to the business in a way that supports the business and is safe and secure
• Manage the technology budget, ensuring that we deliver our required outcomes for the best return and within spending limits
• Establish short- and long-term technology roadmaps, setting out the delivery schedule for automation and functionality release
• Own and manage the delivery of technology projects from concept to launch, ensuring timelines, budgets, and quality standards are met
• Be primary contact for third party relationships with software, hardware, data, and white label product partners
• Manage Disaster Recovery (DR), Business Continuity Planning (BCP) and cybersecurity initiatives
• Manage the in-house technology team, initially one analyst
• Maintain and develop skills; stay abreast of relevant developments, including with agile development, cybersecurity, AI and LLMs

Experience required:

Essential:
• Minimum four years’ experience working in tech roles, ideally within financial services
• Background in agile or other software development methodologies
• Working knowledge of hardware and software in service industry
• Attention to detail, clear communication, team player

Desirable:
• Track record of launching tech products or functionality
• Track record of digital transformation
• Work in UK regulated financial services environment
• Previous ownership and delivery of a technology budget

Knowledge required:

Essential:
• A software development methodology, ideally agile
• Core hardware and cybersecurity knowledge
• Experience managing DR/BCP planning and testing cycles
• Strong track record of delivering technical projects and managing cross-functional teams

Desirable:
• Use of LLMs in a work context
• Knowledge of project management software like Jira (our providers use bespoke software, but knowledge of how to use the genre is useful)

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful