Fire & Security Engineer

Fire & Security Engineer
Location: Chepstow
Salary: £38,481.37 per annum
Employment Type: Full-time, Permanent

The Role

We are recruiting on behalf of a leading facilities management provider for a Fire & Security Engineer to support a major retail client. This role involves acting as the technical specialist for designated stores, delivering first-call response and maintenance for systems including Fire, CCTV, EAS, Access Control, PA, and Automatic Pedestrian Gates.

Key Responsibilities

Carry out maintenance and repairs in line with customer KPIs, including response, repair, first fix, and closure.
Complete planned preventative maintenance (PPM) tasks and ensure all documentation is accurate and compliant.
Respond promptly to service calls during normal hours and when on call.
Diagnose faults and recommend corrective actions.
Order and install parts efficiently, following company procedures.
Maintain compliance with BS5839 for fire alarm systems.
Liaise with store Duty Managers to report on maintenance issues.
Ensure tools and equipment are available and in working order.
Complete surveys and reports as required.
Adhere to health and safety policies and procedures at all times.
Represent the company professionally and maintain strong working relationships with client staff.

Requirements

GCSE standard education.
Electrical Competency Qualification (NVQ/City & Guilds).
Experience with CCTV (IP/analogue), fire alarm systems, and EAS (Sensormatic).
PC literate with strong written and verbal communication skills.
Ability to work independently and at heights.
IPAF licence and full UK driving licence.
Colour vision suitable for electrical/electronic work.
Flexible approach to working hours and on-call duties.
Customer-focused, self-motivated, and reliable.

About the Company

Our client is a global leader in facilities management, founded in 1985 on the principles of collaboration and transparency. With over 12,000 employees worldwide, they deliver tailored solutions across retail, residential, and commercial sectors. Their commitment to quality, innovation, and customer service has earned them a reputation as one of the most trusted names in the industry.

Why Apply?

Competitive salary and benefits
Work with a respected FM provider
Opportunities for training and career development
Join a supportive and professional team