1st Line Support Engineer

Reading
3 weeks ago
Create job alert

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer.
Some travel will be required, candidate must hold a valid UK Driving Licence.
Responsibilities:
1st line and some 2nd line support.
Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions.
Escalate more complex issues to more senior members of the IT team as required.
Setup and configure new hardware and software for users.
Perform regular IT operations and maintenance tasks to ensure system stability and security.
Actively develop technical skills under senior staff’s mentorship.
Assist in ensuring all departmental documentation is kept up to date.
Assist in IT equipment inventory management and reporting.
Skills
Required Skills / Experience
Windows 10 / 11 administration
Knowledge of M365 / Teams
Physical hardware management including laptop provisioning
Basic networking and patching
An understanding of cybersecurity best practices
The ability to communicate with staff members at all levels of the business
Other useful, but not essential, experience
VMWare vSphere
Microsoft Exchange (on-prem)
Cisco networking
Knowledge of backup technologies
Associated certifications will be of great interest e.g. (VCP, MCSE, CCNA etc.)
RHEL or other Linux

Related Jobs

View all jobs

1st Line Support Engineer - GBP 28000

2nd Line Support Engineer

IT Support Field Engineer (Hospitality/Hotels)

IT Support Engineer (Field Based)

1st Line Service Engineer - GBP 28000

2nd Line Support Analyst

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Quantum-Enhanced AI in Cyber Security: Guarding the Digital Frontier

The cyber security landscape has evolved dramatically over the past decade. Long gone are the days when businesses primarily worried about simplistic phishing or basic website defacements. Today’s threats include nation-state attacks, sophisticated ransomware, AI-generated phishing campaigns, and a wide array of stealthy intrusion methods. Organisations must defend vast digital ecosystems that include cloud infrastructure, IoT devices, and critical operational technology—any of which can become high-value targets for malicious actors. Amid these escalating challenges, a new technological wave is emerging: quantum computing. Although still in its infancy, quantum computing promises capabilities that could surpass even the most advanced classical supercomputers for specific tasks. Simultaneously, in the world of Artificial Intelligence (AI)—where data volumes and model complexity are exploding—quantum’s parallelism could significantly boost analysis, training, and decision-making. What unfolds when quantum computing and AI converge in the realm of cyber security? On one hand, quantum technologies could introduce stronger encryption and faster threat detection. On the other, adversaries armed with quantum power might break today’s cryptographic protocols or develop more potent attacks at unimaginable speeds. This article explores the phenomenon of quantum-enhanced AI for cyber security: the possibilities it unlocks, the challenges it poses, and the reasons it could reshape both defensive and offensive operations in the digital world.

Cyber Security Jobs at Newly Funded UK Start-ups: Q3 2025 Investment Tracker

Cyber security is no longer just a topic for tech-savvy professionals—it’s an essential pillar of every modern organisation. From protecting sensitive customer data to thwarting state-sponsored attacks, cyber security teams play a crucial role in safeguarding digital infrastructures across all sectors. In the UK, cyber security innovation is thriving, fuelled by a fertile mix of venture capital, government backing, and an ever-growing pool of talented specialists. Now, in the third quarter of 2025, we’ve seen a fresh influx of funding for cyber security start-ups that are poised to shape the industry’s future. This Q3 2025 Investment Tracker highlights newly funded UK-based cyber security start-ups, their core offerings, and—most importantly—the wide range of job opportunities they’re creating. Whether you’re a veteran security analyst, a pen tester, or a newcomer eager to explore the defensive side of tech, these start-ups are actively seeking professionals to help drive their next phase of growth. We’ll also guide you through the essential skills in demand, strategies to secure a role, and how to leverage CyberSecurityJobs.tech to fast-track your job search.

Portfolio Projects That Get You Hired for Cyber Security Jobs (With Real GitHub Examples)

With rising cyber threats and increasingly sophisticated attacks, cyber security has become a critical priority for organisations worldwide. From penetration testers (pentesters) and SOC analysts to cloud security engineers and threat intelligence specialists, the demand for skilled cyber security professionals continues to surge. But how do you stand out in a growing field? Alongside your CV, an impressive cyber security portfolio can be the distinguishing factor that convinces employers you’re the right fit. In this comprehensive guide, you’ll discover: Why a cyber security portfolio is essential for job seekers in this domain. How to align portfolio projects with different cyber security career paths. Real GitHub examples that demonstrate best practices in security-focused projects. Actionable project ideas you can start today, from penetration testing labs to blue-team detection pipelines. Best practices for organising your repos and presenting your work so hiring managers can instantly see your impact. When you’re ready to pursue your next opportunity, remember to upload your CV on CyberSecurityJobs.tech. Our specialised platform connects talented security professionals with employers who need your expertise—exactly what your portfolio will showcase.