IT Support Analyst (ERP) - Harrogate

Arden Resourcing
Hg31Fr, United Kingdom
2 weeks ago
£30,000 – £40,000 pa
Applications closed

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Salary

£30,000 – £40,000 pa

Job Type
Permanent
Work Pattern
Full-time
Work Location
On-site
Seniority
Mid
Education
Degree
Posted
13 May 2026 (2 weeks ago)

Benefits

Enhanced Pension and Life Insurance Gym Membership and Wellbeing Support Cycle to Work Scheme Enhanced Maternity and Paternity Benefits Free Parking and On-site Facilities

IT Support Analyst (ERP) - Harrogate, On Site

£30,000-£40,000

A well established and rapidly growing manufacturing client is seeking an ERP & IT Support Analyst to support the day-to-day operation and continuous improvement of business-critical systems across manufacturing, warehousing, and office environments.

Key Responsibilities

  • Provide 1st and 2nd line IT support across manufacturing, warehouse, and office teams
  • Troubleshoot hardware, software, network, and user-related issues
  • Support and maintain ERP, MES, warehouse management, and operational systems
  • Assist with ERP upgrades, implementations, and future system developments
  • Support shop-floor technology including scanners, printers, and production line systems
  • Work closely with production and warehouse teams to minimise operational downtime
  • Manage user accounts, permissions, and system access controls
  • Coordinate with third-party suppliers and support providers
  • Maintain IT documentation, asset registers, and support procedures
  • Support IT security, backups, and disaster recovery processes

Required Skills & Experience

  • Previous experience within an IT Support or ERP Support role
  • Strong ERP systems support experience within manufacturing or warehousing environments
  • Experience supporting production, warehouse, or operational technologies
  • Good understanding of Windows environments, Microsoft 365, and networking fundamentals
  • Strong troubleshooting and problem-solving skills
  • Ability to manage multiple priorities within a fast-paced manufacturing environment
  • Excellent communication skills with both technical and non-technical users
  • Hands-on, proactive approach with a willingness to learn and develop

Desirable Skills

  • Experience with ERP platforms
  • Manufacturing execution systems (MES) or warehouse systems experience
  • Exposure to IT infrastructure and operational technology environments

Package

  • Enhanced pension and life insurance
  • Gym membership and wellbeing support
  • Cycle to work scheme
  • Enhanced maternity and paternity benefits
  • Free parking and on-site facilities
  • Long-term development opportunities within a growing business

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