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IT Manager

Reed
Yo88At, United Kingdom
Yesterday
£60,000 – £65,000 pa

Salary

£60,000 – £65,000 pa

Job Type
Permanent
Work Pattern
Full-time
Work Location
On-site
Seniority
Senior
Education
Degree
Posted
5 Jun 2026 (Yesterday)

Benefits

Competitive salary Opportunity to shape IT strategy Varied role combining technical, operational, and strategic responsibilities Supportive and collaborative working environment
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Job Title: Technical IT Operations Manager

Location: North Yorkshire
Salary: £60,000 – £65,000 + benefits
Type: Full-time, Permanent

Overview

We are seeking a hands-onTechnical IT Operations Manager to join a global organisation based in North Yorkshire. This is a key leadership role responsible for the day-to-day running of a busy IT department while also shaping and delivering the IT roadmap.

The successful candidate will combine stronghands-on technical expertise (Azure / Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment.

Key Responsibilities

IT Operations & Service Delivery

  • Oversee thedaily operations of the IT department, ensuring high availability and performance of systems and services
  • Manage IT support, infrastructure, and service delivery across the organisation
  • Ensure SLAs and KPIs are met, driving continuous improvement in service quality
  • Act as an escalation point for complex technical issues

Technical Leadership

  • Remainhands-on with core technologies, particularly Azure and Microsoft 365
  • Provide technical guidance across infrastructure, cloud services, and security
  • Lead on troubleshooting, system optimisation, and architecture decisions
  • Ensure robust cybersecurity and compliance practices are in place

Strategy & Road mapping

  • Own and deliver theIT roadmap, aligning technology with business objectives
  • Identify opportunities for innovation, automation, and efficiency improvements
  • Lead IT projects, including cloud migrations, system upgrades, and integrations
  • Manage budgets, vendors, and third-party relationships

Team Leadership

  • Lead, mentor, and develop an IT team within a busy operational environment
  • Foster a proactive, customer-focused IT culture
  • Support recruitment, performance management, and career development

Key Skills & Experience

Technical Expertise

  • Strong hands-on experience with:
    • Microsoft Azure (IaaS, PaaS, networking, governance)
    • Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)
  • Solid understanding of:
    • Windows Server & Active Directory
    • Networking (firewalls, VPNs, routing)
    • Cybersecurity and best practices
  • Experience with cloud migrations and hybrid environments

Leadership & Operations

  • Proven experience managing IT operations in afast-paced / global organisation
  • Experience running abusy IT service function with multiple priorities
  • Strong stakeholder management and communication skills
  • Demonstrable experience delivering IT strategies and roadmaps

Desirable Experience

  • Experience in multi-site or international environments
  • ITIL or similar service management frameworks
  • Knowledge of automation / DevOps practices
  • Experience managing IT budgets and vendor contracts

Personal Attributes

  • Hands-on, proactive, and solutions-driven
  • Strong leadership presence with the ability to inspire teams
  • Comfortable working both strategically and operationally
  • Excellent problem-solving and decision-making skills

What’s on Offer

  • Competitive salary of£60,000 – £65,000
  • Opportunity to shape IT strategy within aglobal organisation
  • A varied role combiningtechnical, operational, and strategic responsibilities
  • Supportive and collaborative working environment

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