Future Tech Jobs Future Tech Jobs

IT Application Delivery Analyst

Robert Walters
London, United Kingdom
2 weeks ago
Job Type
Permanent
Work Pattern
Full-time
Work Location
Hybrid
Seniority
Mid
Education
Degree
Posted
15 May 2026 (2 weeks ago)

Benefits

Competitive salary package Excellent company benefits Hybrid working model
Share
Save job
Create job alert

IT Application Delivery Analyst

Our Client

Our client, a leading international law firm, who is looking to appoint an experiencedIT Application Delivery Analyst to join their growing IT team. This is an excellent opportunity to work within a highly respected organisation offering a competitive salary, outstanding company benefits, and exposure to enterprise-level legal technologies.

Your Role

As an IT Application Delivery Analyst, you will play a key role in providing second-line application support across a range of legal and enterprise applications.

Key Responsibilities

  • Provide second-line application support for a variety of legal and enterprise applications
  • Manage and resolve incidents through ServiceNow in a timely and efficient manner
  • Perform routine system checks and monitoring to ensure optimal application performance and security
  • Identify, troubleshoot, and resolve technical issues through root cause analysis
  • Assist with application testing, deployment, and release activities
  • Collaborate with IT teams to develop and implement new software applications and enhancements
  • Manage software updates and patching processes, including:
    • Planning and scheduling deployments
    • Testing updates in staged environments
    • Coordinating with stakeholders to minimise downtime
    • Maintaining rollback procedures and documentation
  • Participate in change management and release management processes
  • Ensure compliance with organisational policies and industry standards
  • Maintain accurate and up-to-date support documentation, configurations, and troubleshooting procedures
  • Contribute to knowledge base articles and documentation for common issues
  • Support full project lifecycle activities where required

Skills & Experience Required

  • Previous experience working within a legal firm environment
  • Proven experience supporting legal technology applications
  • Strong hands-on experience with:
    • iManage
    • Intapp
  • Excellent analytical, troubleshooting, and root cause analysis skills
  • Experience using ServiceNow or similar ITSM platforms
  • Basic PowerShell and SQL scripting experience for automation and support tasks
  • Experience managing software update and patching lifecycles, including planning, testing, deployment, and rollback procedures
  • Strong understanding of application testing and QA processes
  • Experience reporting bugs and understanding business processes from both technical and operational perspectives
  • Strong knowledge of Microsoft 365 applications, including:
    • Teams
    • OneDrive
    • Power Platform
  • Ability to work independently and collaboratively within cross-functional teams
  • Excellent communication and interpersonal skills with the ability to engage professionally with stakeholders at all levels
  • Highly organised, detail-oriented, and able to follow established procedures
  • Ability to lead technical discussions with developers and support teams and drive action plans through to resolution
  • Ability to learn new technologies quickly and adapt in a fast-paced environment
  • Customer-focused mindset with a commitment to delivering an exceptional support experience

What you get in return:

  • Competitive salary package
  • Excellent company benefits
  • Hybrid working model
  • Opportunity to work for a prestigious international law firm

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Related Jobs

View all jobs

IT Security Analyst – Incident Response & Vulnerability Management

Operations Resources Cardiff, Cymru / Wales, CF10 2AF, United Kingdom
Hybrid

IT Operations Analyst

Hartley Resourcing So408Xa, SO40 8XA, United Kingdom
£35,000 – £40,000 pa On-site

Infrastructure Analyst

Reed M27At, M2 7AT, United Kingdom
£35,000 – £40,000 pa Hybrid

Principal Oracle Business Systems Analyst (Order Management & Pricing)

Entrust London, United Kingdom

Principal Oracle Business Systems Analyst (Order Management & Pricing)

Entrust Cambridge, United Kingdom

Principal Oracle Business Systems Analyst (Order Management & Pricing)

Entrust United States

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Products

Where to Advertise Cyber Security Jobs in the UK (2026 Guide)

Where to advertise cyber security jobs UK in 2026: the specialist boards, communities and channels that reach offensive, defensive and GRC security talent. The candidate pool is small, heavily vetted and in high demand across government, financial services, critical national infrastructure and the private sector simultaneously. Many of the strongest candidates hold active security clearances, are not actively job-searching through general platforms, and move primarily through specialist networks and trusted referrals. General job boards reach a broad audience but lack the specificity that security professionals expect. Specialist platforms, government-affiliated channels and cleared candidate networks each serve a different part of the market. This guide, published by CybersecurityJobs.tech, covers where to advertise cyber security roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about hiring across different role types.

Jobs

Cyber Security Jobs UK 2026: What to Expect Over the Next 3 Years

Cyber Security Jobs UK 2026: roles, salaries and the threat intelligence, cloud security and zero-trust hiring trends shaping UK cyber careers. Cyber security is one of the few sectors where demand for talent has never once dipped. Every major technological shift of the past decade — cloud migration, remote working, AI adoption, the proliferation of connected devices — has expanded the attack surface that security professionals are expected to defend. And every expansion of that attack surface has generated more jobs. But the cyber security jobs market of 2026 is not simply a larger version of what it was three years ago. It is a structurally different market. The threats have evolved, the technologies used to combat them have changed, the regulatory environment has tightened considerably, and the roles being created reflect all of that. A job seeker who understands only the cyber security landscape of 2023 is already working with an outdated map. The candidates who will thrive over the next three years are those who understand where the sector is heading — which specialisms are attracting the most investment, which technologies are reshaping defensive and offensive security practice, and how the definition of a cyber security professional is broadening well beyond the traditional image of a network defender in a SOC. This article breaks down what the UK cyber security jobs market is likely to look like through to 2028 — covering the titles emerging right now, the technologies driving employer demand, the skills that will matter most, and how to position your career ahead of the curve.

🍪 Basic, anonymous analytics (aggregate counts only, never shared) are always on. Accept to also enable third-party tools — Google Analytics, Microsoft Clarity, Mixpanel, Leadfeeder — which help us match you with relevant Cyber Security roles. We never sell your data or use it for cross-site advertising. See our Cookie Policy.