Technology Analyst

Coalville
1 month ago
Applications closed

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Technology Analyst
Coalville (Hybrid working)
£41,911 - £46,568 per annum
Permanent
Full time (35 hours per week)
About us
Emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
The role
We are looking for a Technology Analyst, who will drive digital transformation and optimise technology systems. You will focus on existing IT infrastructure, identify technology needs and implement solutions that enhance service delivery, tenant engagement and operational efficiency. This role will work closely with cross-functional teams to ensure technology aligns with the business goals and supports the evolving needs of tenants and staff.
The Technology Analyst will assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Working with key stakeholders, you will gather and document technology requirements and work with the team to ensure smooth integration of housing management systems, mobile workforce solutions and other digital tools.
You will support the collection, analysis, and reporting of data from housing management systems, focusing on key metrics such as tenant satisfaction, rent arrears, and repairs. You will ensure that all technology solutions comply with data protection regulations, including GDPR, and meet cybersecurity standards.
About you
The successful candidate will have proven experience as a Technology Analyst, Systems Analyst, or similar role in IT with ITIL Foundation Agile, preferably within the public sector or social housing. You will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housing management systems, tenant engagement platforms).
You will be able to identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities.
Company Benefits
Our generous package includes:

  • Competitive salary
  • 34 days’ annual leave (including statutory days), increasing with length of service (pro-rata for part time)
  • Contributory pension scheme
  • Flexible working
  • A wide range of training and development opportunities (we are an Investors in People accredited organisation)
    For further information, please find attached the Job Description.
    We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application
    Please note: We do not hold a sponsorship licence and would not be able to support sponsorship on any of our roles

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