Senior Product Assurance Manager

Job description
Site Name:USA - Pennsylvania - Upper Providence, Home Worker - USA, UK - Hertfordshire - Stevenage, Upper Merion, USA - North Carolina - Durham, USA - Pennsylvania - Philadelphia
Posted Date:Mar 3 2025

The Senior Product Assurance Manager will be responsible for ensuring the quality and reliability of our products by embedding and governing a product assurance framework in support of the suite of products offered by GP&T Enterprise Hosting Services. This role requires a deep understanding of product assurance processes, excellent leadership skills, and the ability to work collaboratively with cross-functional teams. The goal is to ensure that all GP&T Enterprise Hosting Services products are maintained at an appropriate level of quality, compliance, and user experience.

The products are within Identity and Access Management, Cloud Services, Network & Network Security Services, and Application Hosting Services domains.

Your responsibilities include…

• Implement and maintain ongoing assurance capabilities across all GP&T Enterprise Hosting Service products ensuring compliance with all relevant company standards
• Leverage automation where feasible to reduce burdens on product teams
• Partner with Product Owners to continuously assess and identify improvement opportunities and embed in product roadmaps
• Deliver ongoing audit readiness to reduce duplication of effort during assessments
• Coordinate all internal and external audit engagements including evidence production
• Partner with internal cybersecurity teams, GRC, and Product Owners to address and treat risks and issues
• Support defining and reactive and proactive remediation programs and manage matrix teams to deliver
• Facilitate root cause analysis and investigations
• Prepare reports on product assurance to senior management
• Continuously improve product assurance processes and methodologies.

Why you? 

Basic Qualifications:

• At least 5 years of experience in Tech/IT in a pharmaceutical environment
• A Minimum of 2 years of experience in the risk & compliance domain
• No less than 1 year of experience with matrixed and multi-functional teams located globally
• 1 or more years experience working under regulatory requirements in the pharmaceutical industry
• Bachelors (BA/BS) degree, or equivalent technical qualification with relevant experience

Preferred Qualifications:

• Masters (MA/MS) degree, or equivalent technical qualification with relevant experience
• Ability to think independently and make pragmatic decisions

#GSK_LI

Please visit GSK US Benefits Summaryto learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website athttps://openpaymentsdata.cms.gov/