Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.
We have an exciting opportunity for aSenior Network & Security Engineerto join our team inUK!
What we can give you:
- 37.5-hour working week with flexible working options, giving you that much needed work/life balance
- 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
- Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
- Employee Referral Scheme
- Flexible benefits package that aims to offer something for everyone
- GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
- 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
- To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
- Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
- Private medical cover from day 1
- Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme
Team Purpose:
The Managed Network & Security Team is responsible for the management of the network & security devices in Getronics Datacentres, connectivity towards customers and Cloud providers and on premise Network & Security implementations at our Customers.
Role Purpose:
The role is to proactively and reactively manage the Network and Security devices , act on alarms from our network management systems , act on incidents reported by our customers. Troubleshoot & analyse incidents and changes , make suggestions to fix and implement the solution. Test and deploy software upgrades or security patches. Work as a full member of our international team with a size of 35 Engineers. We are looking for an experienced Professional who is autonomous, experienced, self-driven security fanatics.
You should possess excellent communication and team working skills and have confidence working on your own initiative. You will be required to work during European business hours from Monday to Friday however depending on the situation you might need to stretch as well on certain occasions and participate in on-call rota. Flexible working option is available
Responsibilities/Accountability:
- ManaGes the design, implementation and ongoing management of mainly Cisco/PaloAlto environment, including LAN, WAN, and Wireless Environments. Coordinates with networking vendors to ensure appropriate platform integration and performance.
- Leads and participates in the installation of Network systems and equipment for new facilities and expansions. Tests, debugs and analyses performance, and documents infrastructure components.
- Develops Network infrastructure installation procedures to ensure successful integration of systems hardware/software. Develops and recommends technical strategies and solutions to maintain and/or expand service levels.
- Monitors and analyses network, and provides results on a regular basis. Takes corrective action to improve data network.
- Responds to emergency situations and can perform effective troubleshooting during production outages.
- Act on Network Incidents reported by our network management tools.
- Proactively test & upgrade software on various devices
- Analyse capacity management reports & propose improvements
- Make technical advisory / designs for customer network migrations
- Make technical advisory to improve customer security environment.
- Communicate & raise incidents to 3rd party ( vendors / telecom providers )
- Create and update documentation sets
- Propose improvement plans ( technical & human activity )
- Propose improvements for our network management tools / Configuration.
- Analyse reporting before used by Service Delivery Manager
- Understand vendor product / solution evolutions
Skills/Experience:
- Minimum 5 years’ experience in Networking Field with vendor products like Cisco, Fortinet, PaloAlto.
- Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management
- Strong working experience both deploying and managing large and complex majorly Cisco/Fortinet (Routing & SDWAN / Catalyst & Nexus Switching / Wireless / ASA/Firepower/FortiGate Firewall, PRIME, ISE) LAN, WAN, Wireless Environments.
- Expert with implementing and supporting OSPF, BGP, VRRP and other routing protocols.
- Experience with Wireshark or other protocol analysers.
- Troubleshoot using traffic analysers , capacity management tools.
- Incident Report Document writing.
- Documentation ( MS Word ) & drawing ( MS Visio ) updates
- Knowledge and skills on handling Meraki Wireless/Firewall/SDWAN, Cisco ACI as well as IT Enterprise Products.
- Understand to interpret wireless ( WIFI ) site survey reports.
- Execute / tune wireless ( WIFI ) radio management.
Technical certifications ( at least one CCNP or CCIE badge is required )
- Cisco CCNP R&S / Sec / Wireless
- Cisco CCIE R&S / Sec / Wireless
- Fortinet NSE 6 or Higher
- PaloAlto Certified
- F5 Certified
- Meraki Certified Meraki Network Operator
- Awareness ITIL V3 framework
If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally.
What to do next:
If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics!
As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage.
If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on or alternatively, email into
We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.
