Job Description Senior Artist Entertainment TravelConsultant London – Hybrid (Once monthly on-site at client officesand CTM required) Corporate Travel Management (CTM) is undergoingan exciting period of growth as worldwide travel continues to grow.If you’re ready to embark on a career with a global leader inbusiness travel, we want to hear from you. At CTM, our people areat the heart of everything we do. We know that our diverse team isthe reason CTM is the award-winning TMC we are today, which is whyrecruiting like-minded travel enthusiasts is an important part ofour business’ success and growth. About CTM CTM is an award-winningprovider of travel service solutions spanning corporate,entertainment, events and sports markets. Headquartered and foundedin Australia, CTM has offices all around the world, includingEurope, Asia, North America, Australia and New Zealand.www.travelctm.co.uk THE ROLE An exciting and rare opportunity hasarisen within the entertainment travel sector for market leadingmusic label. Conduct business in a creative and diverse mannerwhilst adhering to the company procedures and guidelines. You willbe required to collaborate with the Operations Manager as requiredto support the business objectives. SKILLS REQUIRED · Confidence indealing with VIP clients and senior stakeholders · Experienceworking on an entertainment/VIP account · Being able to work aroundunforeseen circumstances and be creative with finding on the spotsolutions · Good supplier engagement within entertainment travel ·Groups and events experience · Problem solving with a processimprovement approach · Proven attention to detail and qualitystandards · Extensive industry experience in all areas of thereservation process · Sound, proven SABRE GDS skills with anexcellent understanding of fares and ticketing · Ability toturnaround fare recalculations and ticket re issues quickly · Ableto work independently and use own initiative to resolve problemsand find a solution · Highly organised, ability to plan, prioritiseand multi-task under pressure · Strong communication skillsdemonstrating a pro-active response to client servicing at alltimes · Interpersonal skills · Team player, resilient and adaptablewith the ability to remain calm and patient · Adept using MicrosoftOffice Software such as: teams and sharepoint EXPERIENCE ANDQUALIFICATIONS · Proven advanced industry experience in all areasof travel management operations is essential (minimum 5 yearsBusiness Travel experience) · Sound, proven SABRE skills with theability to manage multiple reservations and PCC’s · Excellentunderstanding of fares and ticketing to BA 2 level or equivalent ·Extensive industry experience in all areas of the reservationprocess · Previous experience with the Entertainment sectoressential · Previous Group experience essential Why CTM? Reward& Recognition CTM’s annual reward and recognition programme,CTM All Star Awards, takes our peer voted ‘All Stars’ on anincentive trip to destinations all around the world. Previous tripshave included: Los Angeles, Hong Kong, Paris, Abu Dhabi,Queenstown, and Dallas. As part of a strong and stable company, CTMwill support you in your career development plans with a verystrong history of promoting from within. CTM’s High-Performance(HiPo) programme has excelled the professional development of manyCTM Leaders. Employee Wellbeing and Flexibility The physical healthand mental wellbeing of our CTM employees is something we take veryseriously. To promote these amongst our teams, CTM provides eachemployee with access to a well know wellbeing platform, freeindependent advice across a range of topics, ability to increaseannual leave and more. Sustainability Focus CTM is committed to arange of initiatives that enable a socially responsible, long-termand sustainable mindset within CTM. Underpinned by our fourSustainability Pillars; Principles of Governance, People, Planet,and Prosperity, CTM’s Sustainability Strategy identifies materialissues and outlines initiatives to achieve this. Some initiativesinclude: - Annual Volunteer Day Leave to support a charity/cause ofyour choice - Offsetting all CTM employees’ travel - Partnershipwith South Pole – supporting sustainable community projects (local& global) - Paperless office initiatives & recyclingoptions If you’re considering a career in travel, or a return tothe travel industry, CTM is your number one choice. Your career incorporate travel is ready for take-off. Get on board today. CTM isa Disability Confident Employer. Do not hesitate to connect withour Recruitment team if you need to discuss arrangements. CTM isthe Data Controller with respect to the personal information youprovide during your application. We will use this informationsolely to process your application, and our legal basis is that youare considering taking up an employment contract with us. We mayshare this information with our parent company in Australia, butotherwise we will not disclose it to any other organisation. If youtake up employment with us, we will keep the information for theduration of your employment, otherwise we will destroy it 2 monthsafter the post is filled. All the information that we ask for inapplication forms has to be completed for your application to goahead. There is no profiling or automated decision making appliedto the personal information you supply. You have all the legalrights with your personal data as laid out in the General DataProcessing Regulation (GDPR) and the Data Protection Act 2018,including the right to complain to the Information Commissioner’sOffice. Our Data Protection Officer may be contacted .
