Company Description:
McDonald’s growth strategy, Accelerating the Arches , encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are leveraging our competitive advantages to strengthen our brand. A key growth strategy is to Double Down on the 3Ds (Delivery, Digital, and Drive Thru). McDonald’s will accelerate technology innovation so that over 65 million customers daily experience a fast, easy service at our 25,000+ Drive Thrus, through McDelivery, dine-in, or takeaway.
McDonald’s Global Technology is committed to powering tomorrow’s feel-good moments. We are at the forefront of transformative technology, exploring new ways to serve our customers and spread happiness through AI, robotics, and emerging tech, digitizing the Golden Arches. Our global scale allows us to reshape all areas of our business, industry, and communities. We face complex tech challenges daily, supported by diverse, talented teams from around the world, thriving where feel-good meets fast-paced innovation.
Learn more via the McDonald’s Global Technology Technical Blog .
Job Description:
We are seeking a Senior Analyst to oversee daily operations within the Security Operations program, reporting to the Senior Manager of Security Operations. Responsibilities include managing security personnel, enforcing policies, promoting security awareness, and leading initiatives on Global Cyber Security (GCS) defensive measures and incident response. You will support daily security operations and incident response processes, responding to crises to mitigate cyber threats, employing mitigation, preparedness, response, and recovery strategies.
You will work within the Incident Response team, coordinating with other Cyber Operations teams to identify, report, and remediate security incidents, including triaging events, analyzing networks and endpoints, reverse engineering malware, threat hunting, and vulnerability management. You will develop and implement SOPs, playbooks, and processes to streamline monitoring and investigations, supporting GCS’s cybersecurity operations and incident response programs.
The ideal candidate should demonstrate leadership in supervising small teams, with expertise in cybersecurity practices, cloud technologies, detection and response frameworks, and incident handling (containment, eradication, recovery, lessons learned). They should adhere to established incident response procedures, possess strong attention to detail, and collaborate effectively across global teams. Requirements include:
Experience in security operations or incident response
Solid background in defensive measures and analyzing network events
Proven ability to lead resolution during security crises
Proficiency in networking concepts, protocols, and security methodologies
Deep understanding of system and application security threats
Knowledge of network attacks, intrusion detection, and security principles
Leadership skills in supervising analysts and guiding team performance
Responsibilities:
Lead and develop SOC staff and security teams
Align security priorities with organizational strategies
Enforce policies to ensure compliance
Manage projects to improve SOC services
Advise leadership on cybersecurity risks and strategies
Analyze data to identify threats and vulnerabilities
Monitor system activities and analyze alerts
Detect and report attacks and intrusions
Coordinate with stakeholders on security events
Prepare incident reports and situational awareness updates
Review escalations and follow incident response plans
Conduct trend analysis and develop defense signatures
Desired Skills:
Certifications such as GIAC, GCIH, GCIA, ITIL
Familiarity with NIST frameworks, Cyber Kill Chain
Experience with case management, SOAR, SIEM, EDR tools
Experience with multinational organizations and automation scripting (Python)
Qualifications:
Bachelor’s degree or equivalent in Computer Science, Cybersecurity, or related fields
Additional Information:
At McDonald’s, we embrace diversity and are committed to creating an inclusive culture where everyone can be their authentic self. We do not tolerate inequality, injustice, or discrimination. We actively contribute to our communities by developing skills and supporting aspirations, helping people succeed both within and outside of McDonald’s.
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