Role Overview:
We are seeking a highly organised and efficient Red Team Project Manager (Operational Lead) to oversee the day-to-day operations of our penetration testing engagements. This role will focus on managing the operational and administrative aspects of red team operations, allowing our technical team to focus on delivering high-quality security testing for our clients. The ideal candidate will be an excellent communicator with strong project management skills and a keen eye for detail, ensuring smooth coordination across multiple clients and engagements.
Key Responsibilities:
Engagement & Project Management:
Manage and track multiple red team penetration testing engagements, ensuring timely delivery and client satisfaction.
Maintain a clear schedule of all engagements, track project milestones and provide progress updates to the Head of Offensive Security.
Coordinate with internal and client teams to ensure all access requirements and testing needs are met.
Scoping & Client Interaction:
Attend and take comprehensive notes during scoping calls with clients to ensure all engagement requirements are captured.
Follow up with clients to clarify or gather any missing information or access requirements.
Serve as the point of contact for clients on non-technical matters, ensuring seamless communication and setting client expectations.
Documentation & Reporting:
Oversee the creation and maintenance of detailed engagement documentation, including scheduling, scoping, access and project status.
Assist with report Quality Assurance (QA), ensuring all deliverables meet the necessary standards before they are sent to clients.
Track and ensure that all engagements adhere to the established processes and timelines.
Scheduling & Coordination:
Maintain and manage the red team's penetration testing calendar, ensuring that engagements are appropriately scheduled and resources are allocated efficiently.
Coordinate team schedules, ensuring that members are aligned with their engagements and that project timelines are met.
CRM & Administrative Support:
Manage CRM to track client interactions, engagement statuses and ensure client records are up-to-date.
Organise and maintain internal drive or other document storage systems for project files, client reports and other relevant documentation.
Manage the day-to-day administrative needs of the red team, including team tracking, equipment management and logistics.
Team Support & Development:
Serve as a point of contact for team members regarding operational matters.
Help identify resource gaps, assist with recruitment efforts and contribute to the development of internal processes to optimize team performance.Required Skills & Experience:
Project Management Experience: Proven experience in project management, preferably within cybersecurity, IT, or technical industries.
Excellent Communication Skills: Strong verbal and written communication skills, with the ability to clearly explain complex ideas and technical details to non-technical stakeholders.
Organisational Expertise: Ability to multitask, prioritise and stay organised in a fast-paced environment with shifting priorities.
Team Collaboration: Ability to work collaboratively with technical teams, clients, and stakeholders, ensuring the smooth operation of engagements.
Detail-Oriented: Strong attention to detail, especially in documentation, scheduling and quality assurance processes.
Problem-Solving: Ability to anticipate operational challenges and develop effective solutions to keep projects on track.
Cybersecurity Awareness (Preferred): While technical knowledge is not a requirement, a basic understanding of cybersecurity concepts and penetration testing processes would be an advantage.Desirable Traits:
Proactive Attitude: Self-starter with the ability to take initiative and work independently with minimal supervision.
Leadership Potential: Ability to lead and motivate teams, manage conflict and foster a collaborative environment.
Adaptability: Comfortable adapting to changing priorities and new challenges in a fast-paced industry.Education & Qualifications:
Bachelor's degree in IT/Computer Science, Business, Project Management, or a related field, or equivalent experience.
Project Management certification (e.g., PMP, Agile, Prince2) is a plus.GCS is acting as an Employment Agency in relation to this vacancy
