Physical Security Program Manager, Physical Security

The Program Manager is to support the Security Program Management Launch team for all Amazon Fulfilment Locations in the UK & IRE working on development of security frameworks, information security, security operations, security systems, policy, and response.

Technical Cross-domain expertise is necessary to be successful in the security field. You are expected to be industry leading domain experts, relative to your level, in at least one of the core sub-areas of security as defined by the industry-standard Common Body of Knowledge (CBK):

· Physical Access Control Systems, Methodology and applications
· Intruder detection systems, methodology and applications
· Physical Security hardware, methodology and applications
· Security Management Practices
· Security tendering process
· Information Security principals and alignment to Physical Security
· Operational Security
· Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP)
· Law, Investigations, and Ethics
· Physical Security
· Holistic, ergonomic, Health & Safety and end to end project considerations

A Physical Security Program Manager has a role that is driven by interruptions and the Physical Security Program Manager must respond quickly and exhibit judgment under pressure. The most valuable members of the discipline are those who not only excel in that environment, but who thrive on it.

Expectations of Physical Security Program Manager typically include:

You recognize, adopt, utilize and teach best practices in the Physical Security Program Management: development of security frameworks, information security, security operations, security systems, policy, and response.

You have industry leading skills required by your role and area of specialty.

You have a high capacity and tolerance for context switching and interruptions while remaining productive and able to provide effective, safe and secure guidance.

You participate in efforts to promote security throughout the Company.

You demonstrate a strong preference for assisting the business with achieving its goals as opposed to saying "no".

You relentlessly search for the root cause of problems to understand the broader context.

You maintain an understanding of the security threat environment and how it affects the company.

You find flaws in existing company processes and procedures and work with the appropriate stakeholders to get them remediated.

You understand the current state of the art of security and how they can benefit the company.

You keep your knowledge and skills current to keep up with the rapidly changing threat landscape.

You have a basic familiarity with the regulatory landscape in which Amazon operates.

You participate in efforts that create and improve the company’s security policies.



Key job responsibilities
•Drive tactical physical security systems, means, and equipment implementation projects and programs across EMEA
•Manage external vendors by providing guidance during the project execution
•Collaborate with multiple internal stakeholders (e.g., design and construction, IT, start up, launch and expansion) and external vendors (e.g., general contractors, low voltage contractors, and consultants) to achieve your project/program goals
•Ensure physical security and regulatory compliance of all programs being built
•Ensure all programs are consistently improving on cost effectiveness

A day in the life
As a Program Manager on the Physical Security Implementation team, you will join a team of professionals supporting the Security and Loss Prevention team with the implementation of physical security systems, means, and equipment on new site launches, retrofits, and expansions. This includes video surveillance systems, access control, and intrusion detection across all business units except for corporate offices and third-party sites. To achieve this goal, you will drive tactical risk-based, cost effective, and operationally acceptable projects and programs that enable the prevention, intervention, and investigation of security incidents, minimize losses, and mitigate risks within operational sites across EMEA. You will ensure that all of your projects and programs comply with physical security and regulatory standards. You will also be responsible for onboarding as well as managing external project managers and commissioning engineers to drive project deliverables. Upon completion and commissioning of new physical security systems, you will hand those systems over to Field Security and Loss Prevention to operate but where needed you will support their investigations of security and safety incidents. Finally, you will also identify and drive change within the business, pushing initiatives such as value engineering, updating of standards, automation of tasks, and Physical Security cross-team support.

About the team
Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the Physical Security team does this by managing physical security maintenance activities and installing compliant security systems in most business units across EMEA. This is achieved by providing equipment and installation costs, sourcing external business partners to install security systems, ensuring installers follow agreed methodology and guidelines for system installation and commissioning, and reviewing ad-hoc installation requests across the network to ensure business agreed purpose is met. We deliver projects and initiatives to improve, standardize, and create end-user and sustainable security designs that comply with local legislation and Amazon standards. We also improve the current EMEA security infrastructure to optimize Security and Loss Prevention performance and support business initiatives. Finally, we strive for a consistent and scalable approach to continuously support the fast-changing business environment and mitigate risks to Amazon.

BASIC QUALIFICATIONS

- Experience working cross functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements

PREFERRED QUALIFICATIONS

- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules