People Operational Lead / Operations Manager

Edinburgh
1 week ago
Create job alert

PEOPLE OPERATIONAL LEAD / OPERATIONS MANAGER

Salary: £(Apply online only) may be negotiable

Location - Edinburgh with occasional travel to other sites in Glasgow, Falkirk and Broxburn.

Contract: Fixed term (9 months). Depending on the successful candidates impact on the business, this role might become permanent.

Hours: Full Time - 37.5 hours per week and will include occasional evening and weekend working.

Annual Leave: 37 days pro rata including any mandatory close down and bank holidays

Pension: After 3 months' service, eligible to join our enhanced pension at 5% employee / 15% employer contributions.

Other benefits: staff discount on products
£20 monthly staff sales account credit; access to our lifestyle discount platform; access to our EAP and other well being resources.

Please note, If the role does become permanent, the benefits package will be further enhanced to include:
Private medical insurance
Life assurance
Income protection
Holiday buying scheme
Cycle to work scheme.

Start date: Given this is a fixed term role, keen to have someone join asap!

Due to a recent significantly large investment, this very well established company are in a strong position to further expand their Management team, as well as opening a spectacular, state of the art new venue in Edinburgh.

PEOPLE are very much viewed as the companies biggest asset and are highly valued within this business

The new role of People Operational Lead (or Operations Manager as it might be better known as outside of the company) will provide additional support to our three Department Managers whilst working in close partnership with our HR Business Partner, in order to share knowledge, best practice and provide coaching and mentoring to our people
managers, on their effective management of people.

The role will come with the responsibility of significant breadth and depth of
operational focussed people management experience, using the practical application of best practice people management skills and techniques, Support, guidance, nurturing and upskilling will ensure that a pragmatic,culturally aligned and commercially sensitive approach is adopted consistently across the brand name and business in general.

This industry sector can be complex, high energy, fast paced and dynamic, but also provides a highly satisfying opportunity to impact and improve how people can be managed EVER BETTER within our already very successful teams.

This is a site based standalone role which will initially prioritise a focus on our Edinburgh site.

ROLE DESCRIPTION
Responsibilities Key Day to Day Activities
Coaching, Mentoring & Training (Form 80% of this role)

  • Be a key resource for our Internal Managers to help develop the skills,
    techniques and confidence of our duty managers in leading and inspiring their
    teams for success.
  • Supported by the HRBP and in conjunction with the Senior Manager,provide significant upskilling, coaching and mentoring to people managers.
    Taking a pragmatic and practical approach to managing core people management issues
    and activities within a busy operational environment across ER, recruitment &
    selection, engagement, and training & development.
  • Support the Senior Manager to embed a commercial culture of kindness and
    respect, whilst taking a firm but fair and consistent approach to managing people,
    in a commercially sensitive way, all the while ensuring revenue and costs are
    prioritised, with any ROI clearly assessed, defined and articulated.
  • Support the HRBP by providing the significant insight and operational lens on the
    development and delivery of an in-house core people management training
    programme, helping to further embed classroom learning and ongoing pragmatic
    best practice in the day to day operational environment through effective coaching
    and mentoring.
  • Support the HRBP on developing and improving the support guides for managers
    of people with strong operational and commercial perspectives
  • Provide the Senior Director ans Senior Manager and HRBP with
    additional insight on any skills and/or support gaps from an operational people
    management perspective which would further enable our people managers to be
    the best they can be, leading highly engaged and inspired teams.

    People Operational
    Excellence (Forms 10% of the role)
  • Work with the Director, Senior Managers, HRBP and Resource Planning & Insights Manager,
    to help refine our operational people metrics and reporting.
  • Work with the Senior Managers and Resource Planning & Insights Manager,
    offering further advice on best practice scheduling and deployment of staff for
    operational efficiencies.
  • Support the Brand Homes Director, Brand Homes Manager and HRBP to define and
    embed a set of culturally aligned and relevant KPI's in specific relation to operational
    people activities, which helps contribute to overall operational excellence.
    Other Projects
    (10%)

    PERSON PROFILE
    Skills Essential Desirable
  • Direct experience leading large and diverse teams within a fast-paced and
    agile environment. (for example, someone with an Operational Managers background in the Food or Drinks sector, Hospitality sector, Retail environment or Call Centre environment)
  • Experience of managing complex people operational management issues
  • Experienced in effective coaching and mentoring of people managers.
  • Previous experience supporting the development and delivery of operational
    focussed people management related training and upskilling.
  • A highly commercial and pragmatic individual who is fluid and flexible in their
    approach to people management without having reliance on bureaucracy or
    overly prescriptive/process heavy approaches.

  • Strong operational business acumen and solid commerciality.
  • A positive change advocate.
  • A kind, and firm but fair approach to managing people

  • Full UK driving license and access to own transport is essential

Related Jobs

View all jobs

CFO

CFOO

Vulnerability Manager

Junior IT Incident Manager

Head of Technology Services

Chief Risk Officer

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Tips for Staying Inspired: How Cyber Security Pros Fuel Creativity and Innovation

Cyber security professionals face a rapidly changing digital landscape, where new threats emerge almost daily and the stakes—protecting critical data, safeguarding personal privacy, and defending entire infrastructures—could not be higher. It’s easy to be consumed by vulnerability scans, incident response workflows, and endless compliance checks. Yet, thriving in this high-pressure environment demands more than just technical know-how. It also requires creativity and innovation, which enable you to stay one step ahead of potential attackers. So how do cyber security experts remain inspired and agile, even when the challenges can feel relentless? Below, we’ll explore ten actionable strategies to help security analysts, threat hunters, penetration testers, and security engineers maintain fresh perspectives and keep innovating. If you’re looking to sharpen your problem-solving skills and rediscover the spark that drew you to cyber security in the first place, these tips can guide you toward a more fulfilling and impactful career.

Top 10 Cyber Security Career Myths Debunked: Key Facts for Aspiring Professionals

In a hyper-connected world, cyber security is no longer an afterthought—it’s a core component of modern business, government, and everyday life. From stopping ransomware attacks to safeguarding personal data, cyber security professionals shoulder a vital responsibility: keeping digital systems, networks, and data safe. Unsurprisingly, the demand for skilled cyber security talent continues to surge, offering robust and often lucrative career paths. Yet, despite the industry’s prominence, myths and misconceptions about cyber security careers abound. Is it really just about hacking? Do you need to be a superhuman coder with years of experience? Or is cyber security just a niche field, reserved for tech giants? At CyberSecurityJobs.tech, we see firsthand how these myths deter capable individuals from entering or advancing in one of the most dynamic fields in tech. This article aims to bust the top 10 cyber security career myths—providing clear, evidence-based insights into what it really takes to thrive in this ever-evolving domain. Whether you’re a recent graduate exploring the field, a mid-career professional seeking a pivot, or simply curious about the prospects, read on to discover the true breadth and promise of cyber security careers.

Global vs. Local: Comparing the UK Cyber Security Job Market to International Landscapes

Understanding opportunities, salaries, and work culture in cyber security across the UK, the US, Europe, and Asia Cyber security has rapidly ascended from a back-office concern to a strategic priority for every industry. As data breaches, ransomware, and nation-state attacks increase in frequency and sophistication, organisations worldwide are racing to fortify their digital defences. This ongoing surge in cyber threats fuels an unprecedented demand for skilled security professionals—ranging from penetration testers and threat intelligence analysts to cloud security architects and CISOs. In this article, we’ll explore how the UK cyber security job market compares to major international hubs in the United States, Europe, and Asia. We’ll discuss job opportunities, salary bands, work culture, and provide guidance for those who might be contemplating remote or overseas positions. By understanding the nuances of each region’s cyber security ecosystem, you can make a more informed decision about where and how to advance your career in this high-impact, fast-evolving sector. Whether you’re a seasoned expert with years of experience or a career-changer eager to break into cyber security, this overview will help you navigate the global landscape. By the end, you’ll have a clearer perspective on each region’s advantages and challenges—along with practical insights for seizing the best opportunities in a field that has become mission-critical for every modern organisation.