People Operational Lead / Operations Manager

Edinburgh
4 weeks ago
Applications closed

Related Jobs

View all jobs

SC Service Desk / Incident Manager

SC Service Desk / Incident Manager

Service Relationship Manager

Identity Security Analyst | Southampton, UK

Junior Security Analyst

Manager, Security Architect

PEOPLE OPERATIONAL LEAD / OPERATIONS MANAGER

Salary: £(Apply online only) may be negotiable

Location - Edinburgh with occasional travel to other sites in Glasgow, Falkirk and Broxburn.

Contract: Fixed term (9 months). Depending on the successful candidates impact on the business, this role might become permanent.

Hours: Full Time - 37.5 hours per week and will include occasional evening and weekend working.

Annual Leave: 37 days pro rata including any mandatory close down and bank holidays

Pension: After 3 months' service, eligible to join our enhanced pension at 5% employee / 15% employer contributions.

Other benefits: staff discount on products
£20 monthly staff sales account credit; access to our lifestyle discount platform; access to our EAP and other well being resources.

Please note, If the role does become permanent, the benefits package will be further enhanced to include:
Private medical insurance
Life assurance
Income protection
Holiday buying scheme
Cycle to work scheme.

Start date: Given this is a fixed term role, keen to have someone join asap!

Due to a recent significantly large investment, this very well established company are in a strong position to further expand their Management team, as well as opening a spectacular, state of the art new venue in Edinburgh.

PEOPLE are very much viewed as the companies biggest asset and are highly valued within this business

The new role of People Operational Lead (or Operations Manager as it might be better known as outside of the company) will provide additional support to our three Department Managers whilst working in close partnership with our HR Business Partner, in order to share knowledge, best practice and provide coaching and mentoring to our people
managers, on their effective management of people.

The role will come with the responsibility of significant breadth and depth of
operational focussed people management experience, using the practical application of best practice people management skills and techniques, Support, guidance, nurturing and upskilling will ensure that a pragmatic,culturally aligned and commercially sensitive approach is adopted consistently across the brand name and business in general.

This industry sector can be complex, high energy, fast paced and dynamic, but also provides a highly satisfying opportunity to impact and improve how people can be managed EVER BETTER within our already very successful teams.

This is a site based standalone role which will initially prioritise a focus on our Edinburgh site.

ROLE DESCRIPTION
Responsibilities Key Day to Day Activities
Coaching, Mentoring & Training (Form 80% of this role)

  • Be a key resource for our Internal Managers to help develop the skills,
    techniques and confidence of our duty managers in leading and inspiring their
    teams for success.
  • Supported by the HRBP and in conjunction with the Senior Manager,provide significant upskilling, coaching and mentoring to people managers.
    Taking a pragmatic and practical approach to managing core people management issues
    and activities within a busy operational environment across ER, recruitment &
    selection, engagement, and training & development.
  • Support the Senior Manager to embed a commercial culture of kindness and
    respect, whilst taking a firm but fair and consistent approach to managing people,
    in a commercially sensitive way, all the while ensuring revenue and costs are
    prioritised, with any ROI clearly assessed, defined and articulated.
  • Support the HRBP by providing the significant insight and operational lens on the
    development and delivery of an in-house core people management training
    programme, helping to further embed classroom learning and ongoing pragmatic
    best practice in the day to day operational environment through effective coaching
    and mentoring.
  • Support the HRBP on developing and improving the support guides for managers
    of people with strong operational and commercial perspectives
  • Provide the Senior Director ans Senior Manager and HRBP with
    additional insight on any skills and/or support gaps from an operational people
    management perspective which would further enable our people managers to be
    the best they can be, leading highly engaged and inspired teams.

    People Operational
    Excellence (Forms 10% of the role)
  • Work with the Director, Senior Managers, HRBP and Resource Planning & Insights Manager,
    to help refine our operational people metrics and reporting.
  • Work with the Senior Managers and Resource Planning & Insights Manager,
    offering further advice on best practice scheduling and deployment of staff for
    operational efficiencies.
  • Support the Brand Homes Director, Brand Homes Manager and HRBP to define and
    embed a set of culturally aligned and relevant KPI's in specific relation to operational
    people activities, which helps contribute to overall operational excellence.
    Other Projects
    (10%)

    PERSON PROFILE
    Skills Essential Desirable
  • Direct experience leading large and diverse teams within a fast-paced and
    agile environment. (for example, someone with an Operational Managers background in the Food or Drinks sector, Hospitality sector, Retail environment or Call Centre environment)
  • Experience of managing complex people operational management issues
  • Experienced in effective coaching and mentoring of people managers.
  • Previous experience supporting the development and delivery of operational
    focussed people management related training and upskilling.
  • A highly commercial and pragmatic individual who is fluid and flexible in their
    approach to people management without having reliance on bureaucracy or
    overly prescriptive/process heavy approaches.

  • Strong operational business acumen and solid commerciality.
  • A positive change advocate.
  • A kind, and firm but fair approach to managing people

  • Full UK driving license and access to own transport is essential

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Cyber Security vs. Ethical Hacking vs. Security Analysis Jobs: Which Path Should You Choose?

In an era where data breaches, ransomware attacks, and sophisticated digital threats dominate headlines, the demand for skilled cyber security professionals has never been higher. From global corporations to small businesses, organisations are scrambling to protect their systems, networks, and data from malicious actors. If you’ve been exploring cyber security jobs on www.cybersecurityjobs.tech, you’ve likely encountered various specialised roles—Ethical Hacking (often termed Penetration Testing), Security Analysis, Security Architecture, Incident Response, and more. Yet many job seekers and technology enthusiasts are unsure how these fields overlap or which one is right for them. In this in-depth guide, we’ll demystify three core disciplines—Cyber Security, Ethical Hacking, and Security Analysis—outlining the skills each requires, the responsibilities you can expect, salary ranges in the UK, and typical day-to-day activities. By the end, you’ll have a clearer understanding of these roles, helping you decide which path to pursue in this fast-growing industry. And when you’re ready to take the next step, head over to www.cybersecurityjobs.tech to explore the latest openings and find your perfect match.

Cyber Security Programming Languages for Job Seekers: Which Should You Learn First to Launch Your Security Career?

Cyber security has become a top priority for companies of all sizes, public institutions, and governments. As cyber threats evolve—from sophisticated ransomware attacks to large-scale data breaches—employers are eager to recruit talent with the skills to detect, prevent, and respond to security incidents. If you’re exploring roles on www.cybersecurityjobs.tech, a key question inevitably arises: Which programming language should you learn first for a career in cybersecurity? Cyber security is a multifaceted domain encompassing network security, application security, reverse engineering, digital forensics, ethical hacking (penetration testing), and more. Each niche may have unique language preferences—like Python for scripting tasks, C/C++ for exploit development, or Rust for building secure low-level tools. In this article, we’ll: Highlight the top programming languages used across cyber security. Break down pros, cons, and key use cases for each language. Present a simple beginner’s project for hands-on learning. Share essential resources and tips, so you can stand out in the competitive cybersecurity job market.

UK Visa & Work Permits Explained: Your Essential Guide for International Cyber Security Talent

Cyber security is one of the fastest-growing fields in today’s digital age. As cyber threats proliferate—ranging from data breaches and ransomware attacks to sophisticated nation-state incursions—organisations worldwide are investing more than ever to protect their systems, networks, and customer data. The United Kingdom, in particular, is emerging as a hub for advanced cyber defence, AI-driven threat detection, and compliance consulting. For international cyber security professionals, the UK offers a wealth of career opportunities, spanning financial services, government contracts, tech start-ups, and global corporations. However, stepping into the UK’s cyber security job market requires a clear understanding of the country’s visa and work permit processes. If you are an international candidate with expertise in areas like intrusion detection, penetration testing, or security architecture, navigating these immigration pathways can be daunting. This article aims to demystify the visa process—highlighting key routes, eligibility criteria, and practical tips—to help you seamlessly transition into the British cyber security ecosystem.