National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Security Operations Manager

Staffline Group PLC
Hertfordshire
1 week ago
Create job alert

Security Operations Manager

Posted on June 26th, 2025

Ware

£40, - £40, per annum

Type of Job: Permanent

Position: Security Operations Manager
Location: Ware
Pay Rate: £ per annum
Hours: 42 per week Monday - Friday

Your Time at Work

To lead, co-ordinate and manage the provision of the site security service at the client's site; to
ensure a safe and secure working environment for all staff and visitors

To manage a team of trained site personnel to provide a delivery of service that exceeds service level agreements

Always Upholding the reputation and integrity of the Company

Key Performance Indicators
- Ensuring all required shifts are covered
- 100% Compliance of documentation & audit standards
- Completion/Coordination of direct reports training
- Management of Staff Welfare
- Incident Management Response and Closure
- H&S Reporting

Key Responsibilities

- Day to day operational management of the security department

- Day to day rostering of personnel - This would consist of all management of Holidays, Sickness, Sickness tracking, return to work interviews ensuring service level agreement is maintained Maintain correct manning levels on all sites to ensure that both contractual and temporary work orders are satisfied to the customer's expectation and within company budgetary guidelines.

- Ensure that all scheduled duties are entered into the company payroll system efficiently. This includes regular scheduling through Javelin.

- Ensure that working hours of all employees are managed within individual contract specification and within WTD or any other legislative guidelines.

- Conduct long term absence interviews in line with company policy.

- Conduct return to work interviews with employees following absences in line with company policy.

- Security team welfare - Care Visits and appraisals

- Supporting HR processes to include counselling forms and investigations, as well as grievance / disciplinary hearing.

- Review of site security equipment faults ensuring outstanding items are repaired or escalate where appropriate

- Training and Development - Including site compliance training, regular testing team's knowledge and competence. Supporting maintenance of the basic training matrix and personal training folders.

- Incident Management - Support attendance in site incidents as per escalation plan. Reporting and closing of incidents, attending after action review meetings

- Ensuring Health and Safety issues are managed and reported in line with company policy.

- Support in producing and maintaining Health & Safety Risk Assessments, Standard Operating procedures & Assignment Instructions.

- Support company Level 1 / 2 Audits in their completion, and actions raised and closed.

- Attending meetings with other Managers and Service Partners to establish operational requirements

- At all times, maintain the confidentiality of all information relative to Company operations and staff, highly sensitive customer information.

- Represent and promote the values and vision of company both internally and externally, while following all company policies and procedures.

- At all times, maintain a professional, courteous, and diplomatic level of communication, whether by phone, email, or face to face.

- Drive procedural change & adoption/integration of new technologies/systems within the teams.

Our Perfect Worker

Qualifications: -

- Must have the Security Industry training basic qualification or equivalent industry experience.

- Carry and can use all security equipment necessary to efficiently perform the duties required of a professional Security Manager.

- Previous Management experience is essential.

- Recent qualification in Security or another appropriate discipline is desirable.

Aptitudes and attitudes: -
Post holder must be able to demonstrate:

- Good literacy and communication skills and have good verbal and written English.

- Possess a good telephone manner.

- Be computer literate in Microsoft Excel, Word.

- The ability to plan shifts and resource to maximise effectiveness.

- Excellent Customer Service & Awareness.

- Planning & organising.

- Provide motivation, encouragement, coaching and development to staff.

Personal attributes: -

- A consistently smart appearance.

- Reliability, self-motivation, and ability to use own initiative and work without supervision.

- The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.

- Interpersonal skills.

- Self-confidence and an interest in development.

- A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits

- weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

Job ref: (226)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Related Jobs

View all jobs

Security Operations Manager

Security Operations Manager

Security Operations Manager

Security Operations Manager

Security Operations Manager

Security Operations Manager

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How to Present Cyber Security Solutions to Non-Technical Audiences: A Public Speaking Guide for Job Seekers

Cyber security is no longer just an IT issue—it’s a board-level priority. Whether you’re applying for a role in penetration testing, security operations, risk management, or compliance, your ability to clearly explain cyber threats and solutions to non-technical stakeholders is vital. This guide will help cyber security job seekers develop one of the most in-demand soft skills in the industry: public speaking. You’ll learn how to simplify complex concepts, structure effective presentations, use storytelling and analogies, and handle common stakeholder questions with confidence.

Cyber Security Jobs Employer Hotlist 2025: 50 UK Companies Actively Hiring Right Now

Bookmark this guide—refreshed every quarter—so you always know who’s really expanding their cyber security teams. Ransomware payouts broke records in 2024, the UK’s new Cyber Security Bill imposed mandatory breach disclosure, and the National Cyber Force’s move to Samlesbury has super‑charged the northern skills market. Result? Demand for security architects, SOC analysts, penetration testers, cloud‑security engineers, threat hunters & GRC specialists is at an all‑time high in 2025. Below you’ll find 50 organisations that have posted UK‑based cyber security vacancies or announced head‑count growth during the past eight weeks. They’re organised into five quick‑scan categories. For every employer you’ll see: Main UK hub Example live or recent vacancy Why it’s worth a look (tech stack, culture, mission) Search any company on CyberSecurityJobs.tech to view current ads, or set a free alert so fresh openings land straight in your inbox.

Return-to-Work Pathways: Relaunch Your Cyber Security Career with Returnships, Flexible & Hybrid Roles

Re-entering the workforce after a career break can feel especially challenging in a fast-moving field like cyber security. Whether you stepped away for parenting, caregiving or another life chapter, the UK’s cyber security sector now offers a range of return-to-work pathways—from structured returnships to flexible and hybrid roles. These programmes value the transferable skills and resilience you’ve developed during your break, pairing you with mentorship, upskilling opportunities and supportive networks to ease your transition back into cyber security. In this article, tailored for parents and carers, you’ll discover how to: Understand the growing demand for cyber security talent in the UK Translate your organisational, communication and problem-solving skills into cyber security roles Tackle common re-entry challenges with practical solutions Refresh your technical knowledge through targeted learning Access returnship and re-entry programmes specific to cyber security Find roles that accommodate family commitments—whether hybrid, flexible or full-time Balance your career relaunch with caring responsibilities Master applications, interviews and networking in cyber security Draw inspiration from real returner success stories Whether you aim to return as an analyst, penetration tester, security engineer or compliance specialist, this guide will equip you with the steps and resources to reignite your cyber security career.