Network Support Technician

Royal Tunbridge Wells
1 week ago
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Network Support Technician
Location: Tunbridge Wells
Salary: £24,040 - £25,002 per annum
Permanent, Full-Time (37 hours per week, Monday-Friday, 8 AM - 4 PM with a 30-minute lunch break)

A full UK driving licence and access to a vehicle – travel between sites is required.

Do you have at least one year of experience in IT support and want to develop your skills in a structured and supportive environment?

Are you looking for a role that offers a great work-life balance, a strong pension scheme, and opportunities for career growth?

Would you enjoy working in a varied IT support role where no two days are the same, and you get to solve real technical challenges?

We are recruiting for a Network Support Technician to join a well-established IT team, supporting multiple sites. You will play a key role in ensuring the smooth operation of IT systems, supporting both staff and users, and maintaining network infrastructure.

Why apply?

  • Structured IT team – Work alongside a Senior Technician, IT Manager, and leadership team.

  • Professional development – Gain hands-on experience in a busy IT environment with exposure to hardware, software, networking, and cybersecurity.

  • Competitive benefits – Enjoy 27 days of annual leave plus bank holidays and a generous pension scheme.

  • Staff parking available – No need to worry about where to park each day.

    The Role:

  • Providing first-line IT support to staff and users.

  • Installing and maintaining computer hardware and software.

  • Managing IT-related requests and resolving technical issues.

  • Maintaining and developing the network infrastructure.

  • Supporting IT policies, safeguarding, data protection, and security protocols.

  • Assisting with the maintenance of online platforms such as Office 365.

  • Managing access control systems and supporting CCTV requests.

  • Configuring and maintaining IP phone systems.

    About You:

  • At least one year of experience in an IT environment.

  • Level 2 Diploma (or equivalent) in IT.

  • Good understanding of networking, hardware, and software.

  • Strong communication skills, with the ability to support staff and users at all levels.

  • A full UK driving licence and access to a vehicle – travel between sites is required.

    This organisation is committed to safeguarding and promoting the welfare of its users. An enhanced DBS check will be required for this role

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