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It Support Engineer

Lutterworth
1 week ago
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IT Support Engineer – Infrastructure & End-User Systems

Location: Lutterworth (must live within 30 miles)
Full-time | Hybrid On-Site | Some travel to US
Sector: Technology / Secure Software
Salary: 30-40k depending on experience

A fast-growing UK-based tech company is seeking an experienced IT Support Engineer to help maintain and improve its internal systems across local and international sites. The successful candidate will support a range of infrastructure—from user devices to cloud services—ensuring reliability and a great user experience.

What You’ll Be Doing

  • Resolving user support requests across hardware, software, and network services

  • Supporting cloud-based systems, remote access, and virtualisation platforms

  • Maintaining internal documentation and system records

  • Collaborating on infrastructure projects and upgrades

  • Assisting with hardware provisioning and software installations

  • Contributing to support rota and covering occasional out-of-hours issues

  • Coordinating with external vendors for equipment and services

    What You’ll Bring

  • Proven experience in a multi-platform support role (minimum 3 years)

  • Strong knowledge of Windows environments, networking, and endpoint security

  • Intune experience

  • Familiarity with cloud technologies (e.g., Azure, AWS), virtualisation (e.g., VMware)

  • Experience working in structured, process-driven teams

  • Strong problem-solving and communication skills

  • Ability to manage priorities, work independently, and mentor others when needed

  • Full UK driving licence

  • Industry certifications are desirable(Microsoft, CompTIA, etc.)

  • Experience with IT compliance or information security frameworks

  • Prior exposure to regulated industries or critical systems

  • Eligibility for UK security clearance

    If this sounds like a good fit for you, please apply with a copy of your updated CV and I'll be in touch

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