IT Engineer

Contract Personnel Ltd
Norwich
6 days ago
Create job alert

IT Engineer – Norwich

Contract personnel are looking for an experienced IT engineer to join a fast-growing IT Support company. This role offers flexible working with occasional travel to Norwich.

How does the day-to-day look?

  • Provide exceptional user support, addressing hardware and software issues promptly.
  • Install, configure, and maintain hardware devices, including networking equipment and advanced threat protection firewalls.
  • Implement and manage Structured Network Cabling solutions, including Cat6a and Fibre Optics.
  • Oversee Managed Network Switching and Wi-Fi, ensuring optimal connectivity and performance.
  • Contribute to the deployment and maintenance of Cybersecurity Solutions to safeguard our clients' data and systems.
  • Manage and configure VoIP Systems, ensuring seamless communication for our customers.
  • Install and maintain CCTV systems for video surveillance purposes.
  • Configure and manage Door Access Control systems for secure facility access.
  • Play a role in the implementation and maintenance of IT Cloud services.
  • Proactively manage software updates using Remote Monitoring and Management (RMM) tools.
  • Keep CRM database and other internal systems up to date.
  • Answer incoming calls, web chats and other contact channels.
  • Proactively contact clients to keep them informed about maintenance work completed in the background and discuss the benefits of additional services.

You will have:

  • We are searching for an enthusiastic individual with a can-do attitude to support our clients, ensuring we exceed their expectations every time. We work closely with our clients to become their IT department.
  • A strong technical expertise is essential, including knowledge of operating systems (Windows, macOS, Linux), software applications, and hardware components.
  • Familiarity with network configuration, troubleshooting, and security protocols is also important. Excellent problem-solving skills are crucial, as the ability to diagnose and resolve technical issues efficiently is a must.
  • Clear and effective communication is vital. IT support engineers must be able to explain complex technical information in a way that non-technical users can understand, both verbally and in writing.
  • A customer service orientation with empathy, patience, and a positive attitude is key to understanding user frustrations and addressing their concerns effectively.
  • Good time management skills are necessary to handle multiple tasks and prioritise issues effectively.
  •  A commitment to continuous learning and staying updated with the latest trends and advancements in technology is important. Strong interpersonal skills are needed to work well with others, both within the IT team and with other departments, ensuring collaboration and effective problem resolution.
  • Attention to detail is crucial for precision in diagnosing issues and implementing solutions, ensuring that problems are fully resolved and do not recur. These attributes ensure effective support and a positive user.

Schedule:Monday to Friday 08:30am – 5:00pm

Salary:£25,000 - £35,000

What’s on offer?

  • Competitive salary and benefits package
  • Free parking
  • Death in service benefit
  • Half price legal costs
  • 35 days hols inc bank hols.
  • A dynamic and supportive work environment.
  • Opportunities for professional development and growth.

About Contract Personnel:

Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment.

Related Jobs

View all jobs

IT Engineer - Central London - £45,000pa

IT Engineer

IT Support Engineer (MSP)

Senior IT Engineer

Senior IT Engineer

Senior IT Engineer

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Navigating Cybersecurity Career Fairs Like a Pro: Preparing Your Pitch, Questions to Ask, and Follow-Up Strategies to Stand Out

In a world where digital threats are escalating and online infrastructure underpins nearly every aspect of our personal and professional lives, cybersecurity has swiftly become one of the most sought-after career fields. Demand for skilled cybersecurity professionals outstrips supply, both in the UK and globally. From ethical hackers and penetration testers to governance, risk, and compliance (GRC) specialists, the opportunities are extensive—and lucrative. Amidst this surge in demand, cybersecurity career fairs provide an invaluable chance to meet potential employers face-to-face, gain industry insights, and make connections that can accelerate your career trajectory. Unlike applying to countless jobs online, these events bring companies, security leaders, and aspiring candidates together under one roof. When approached with the right strategy, a single conversation at a cybersecurity fair can open the door to your dream job. In this comprehensive guide, we’ll explore how to prepare thoroughly, engage confidently, and follow up effectively after a cybersecurity career fair. By incorporating these insights into your approach, you’ll stand out from the crowd and maximise your chances of securing the perfect role in this fast-growing field.

Common Pitfalls Cyber Security Job Seekers Face and How to Avoid Them

The cyber security industry in the UK and worldwide is experiencing rapid growth. With cyber attacks growing in sophistication and frequency, organisations are investing more resources than ever into defending their digital assets. From penetration testers and threat analysts to security architects and compliance officers, cyber security professionals are in high demand across a variety of sectors—including finance, healthcare, government, and retail. Yet, in spite of this high demand, the process of landing a cyber security role can be more challenging than many candidates anticipate. The stakes are high: prospective employers entrust cyber professionals with their most sensitive data, their compliance posture, and often their core business operations. Therefore, they’re looking for candidates who can demonstrate not just technical know-how, but also excellent communication, adaptability, and an awareness of the broader business context. In this article, we’ll explore the most common pitfalls that cyber security job seekers face, especially in the UK market, and how to avoid them. Whether you’re a recent graduate, a professional transitioning from a different field, or an experienced practitioner aiming for a senior role, these insights will help you stand out and secure the opportunities that fit your skill set and career goals.

Career Paths in Cybersecurity: From Entry-Level Roles to Leadership and Beyond

Cybersecurity has emerged as one of the most critical and fastest-growing fields in technology today. With data breaches and ransomware attacks making headlines, organisations of all sizes and in every sector are recognising the urgent need for robust cybersecurity measures. As a result, professionals with the right mix of technical and strategic skills are in high demand—offering competitive salaries, diverse career paths, and ample opportunities for progression. How do you begin a career in cybersecurity, and how can you advance from technical roles to leadership positions? In this in-depth guide, we explore the cybersecurity career ladder, outlining roles at entry, mid, and senior levels, as well as the key skills, qualifications, and experiences you’ll need to climb it. Whether you’re an aspiring cybersecurity analyst, a seasoned penetration tester, or an IT professional looking to pivot, this article will help you understand the paths available and how to chart your course towards success in the thriving UK cybersecurity market.