IT Director

London
8 months ago
Applications closed

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Fashion should be fast, fearless, and future-ready. Customers demand style at speed. This business, like many other successful fashion businesses, delivers a seamless shopping experience powered by up-to-date technology and - critically - a team that ensures a smooth, safe digital space.

We're working with a fashion retail business that is looking for an IT Director to lead their tech team and work closely with the rest of the senior leadership team.

The Role:

As IT Director, you'll lead all aspects of the technology strategy, infrastructure, and innovation. You'll ensure stores, websites, apps, and data systems perform at their very best - and crucially, you'll spot tomorrow's opportunities before they become yesterday's news.

This is a hands-on leadership role for someone who thinks as commercially as they code - someone who knows technology is only as good as the value it delivers.

Key Responsibilities:

Strategic Leadership: Set and execute a tech roadmap that underpins growth, profitability, and exceptional customer experience across all channels.
Digital Commerce Excellence: Oversee the development, security, and performance of online platforms, ensuring they stay slick, scalable, and customer-obsessed.
Operational Reliability: Ensure in-store and back-office systems run like clockwork - payment systems, EPOS, inventory management, and beyond.
Cybersecurity and Compliance: Protect the business and its customers with robust security policies, staying a step ahead of emerging threats and data regulations.
Data Mastery: Champion the smart use of customer, sales, and supply chain data to drive actionable insights, personalisation, and strategic advantage.
Team Leadership: Inspire, grow, and empower a high-performing IT team. Foster a culture of curiosity, agility, and innovation.
Supplier Management: Build strong relationships with external technology partners, negotiating contracts and ensuring outstanding service delivery.
Innovation and Future-Scanning: Keep an eye on what's next - from AI styling bots to blockchain supply chain tracking - and weave it into our thinking.

About You:

Proven experience leading IT strategy in a fast-paced retail (ideally fashion) environment.
Deep knowledge of e-commerce platforms, CRM systems, cloud architecture, EPOS systems, and digital security best practices.
A commercial brain with a technical heart.
Track record of building and leading high-performing teams.
Resilient, future-focused, and calm under pressure - you love the buzz of retail and the pace of fashion.

Our Client:

Because tech isn't an afterthought in this business - it's at the very heart of how they move faster, think bigger, and serve customers better. You'll have real influence and the chance to make a tangible impact every single day.

You'll work in a team of passionate, driven individuals aligned on goals and values, and feel challenged and developed in equal measure.

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