Account Handler

The OPRA Group has a great opportunity for an Account Handler. Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property and liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
This role is a Permanent – Full-Time - Hybrid 3 days in the office, 2 days from home
Role Duties:

• Investigating, negotiating and agreeing the settlement of claims in a professional manner
  
• Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
  
• Liaising with stakeholders overseas
  
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
  
• Ensuring time reporting and billing is compliant with internal standards, processing and systems
  
• Ensuring invoices raised are accurate and timely
  
• Liaising closely with McLarens Adjusters where appropriate
  
• Attend client review meetings.
  Account Handler - Essential Skills & Experience Required:
  
• Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication, and organisational skills.
  
• Will have proven capability in negotiation, decision-making, and problem-solving skills, coupled with strong stakeholder management.
  
• Have an ability to develop strong relationships both internally and externally is imperative.
  Account Handler - Key Requirements:
  
• To be professionally qualified or working towards a professional qualification.
  Account Handler – Benefits Offered:
  
• Healthcare
  
• Worklife balance
  Are you interested in being an Account Handler with us? If so, apply now and expect a call from one of our consultants to discuss the endless opportunities we can offer