Uppingham School, founded in 1584, is a leading co-educational independent boarding school which runs 24/7 in term-time. It has a strong academic profile and excellent pastoral care with an international reputation, and state-of-the-art science, sports and music facilities.
The IT department comprises a team of ten, with responsibility for maintaining and developing the School’s: end user devices, server and storage infrastructure, networks, audio-visual systems, cybersecurity and software applications.
Uppingham is committed to Equality, Diversity and Inclusion and welcomes applications from anyone who feels they could fulfil the role.
Job purpose
This is an entirely technical post, with no managerial duties, offering the opportunity to apply and develop expertise in Microsoft Cloud services, Cybersecurity, and Device Management.
Your accountabilities
Third-Line technical support
Deliver third-line technical support for the School’s IT infrastructure.
Serve as the lead technical specialist, taking full responsibility for infrastructure-related issues, researching solutions, escalating to relevant third-party suppliers where necessary, and providing timely workarounds and resolutions for the wider team.
Consistently deliver outstanding, proactive, and approachable customer service, maintaining excellent communication with both users and IT colleagues.
Operations service
Carry out daily monitoring of the School’s infrastructure to ensure high standards and error-free operation, recording and resolving issues efficiently.
Develop, automate, and document operational procedures for the IT team, providing training and sharing expertise as appropriate.
Collaborate with the development team to specify complex coding automations that facilitate seamless delivery of services.
Undertake regular, technically demanding maintenance and safe operational changes to the IT estate.
Act as the primary technical contact for external suppliers of relevant services.
Installation, commissioning and security of end user hardware and software
Use Microsoft Intune to maintain a standard operating environment for staff and pupil devices, ensuring software is deployed according to defined procedures. Delegate repeatable tasks (such as software packaging and device set-up) to the technician team and respond to their feedback on user environment issues.
Ensure all end user devices (Windows, Mac, IOS and Android) are properly identified, managed, and recorded.
Design and manage the security of user devices by implementing encryption, patching, malware detection, strong authentication, and other best-practice security measures.
Infrastructure project technical lead
Support the Support and Infrastructure Manager in assisting the Director of Information Systems with the annual programme of projects.
Take the technical lead in the installation of new IT systems, under the oversight of the Support and Infrastructure Manager.
Oversee the implementation, upgrade, and decommissioning of systems and contribute to broader school infrastructure projects.
Minimise risk and downtime associated with project work through careful planning, staged rollouts, and comprehensive testing.
Lead security projects to achieve standards such as Cyber Essentials+.
Advance cloud migration projects with the objective of removing reliance on on-premises servers.
Skills and experience:
The School is looking for a deeply technically skilled individual. We expect demonstratable skills in most of the following areas:
Education to A level standard (computing degree desirable)
PowerShell and Automation
Microsoft Cloud services – 365, Security, Intune, Identity, Azure, Exchange, SharePoint
Advanced Microsoft Intune capabilities
Windows operating systems and servers
Active Directory, Group Policy, DNS/DHCP
Layer 2/3 networking, including Aruba and Dell switches (VLANs, routing, security, patching), Fortinet firewalls, Extreme WiFi
Virtualisation, Microsoft Hyper-V, Veeam
PC and Laptop Lifecycle, Imaging, Application packaging and deployment
Security – encryption, antivirus (Sophos and Defender), Microsoft security suite, SOC event coordination
RMM – patch management and security posture monitoring
Salary: £35,000 per annum
Benefits
50% contribution to premiums for the School’s private health scheme
Free Westfield Healthcare and membership of dual-use Sports Centre (£25 annual joining fee)
Free staff lunches in term-time
School fee discount for children of Uppingham staff (pro-rated for part-time staff)
Retail, gym, supermarket, cinema and restaurant discounts
Cycle to work scheme
Employee Assistance Programme
Occupational Health Services
Free annual flu jabs
Recognised as a “Disability Confident” employer
Recognised as a “Mindful” employer
Favourable rates and terms with local nursery
Complimentary staff ticket to selected School performances
Discount at local coffee shop for Uppingham staff.
Safeguarding
The post-holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact, will be to adhere to and ensure compliance with the School’s Safeguarding (Child Protection) Policy at all times.
You may have experience of the following:3rd Line Infrastructure Engineer, Senior Infrastructure Specialist, IT Infrastructure Engineer, Systems Administrator (Senior), Cloud & Systems Engineer, Intune Engineer, Azure Infrastructure Engineer, Cybersecurity & Systems Specialist, Senior Technical Support Engineer, Virtualisation Engineer.
REF-(Apply online only)
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