Senior IT Support Engineer

IT Talent Solutions
Godalming, United Kingdom
Today
£40,000 – £50,000 pa

Salary

£40,000 – £50,000 pa

Job Type
Permanent
Work Pattern
Full-time
Work Location
On-site
Seniority
Senior
Education
Degree
Posted
2 Jun 2026 (Today)

Senior IT Support Engineer

My forward thinking technically focussed client is seeking a bright and engaging Senior IT Support Engineer to join their small team. You will play a key part in the IT operations within this friendly but focussed IT team.

You must be motivated by technology with the want to learn and develop.

This role is ideal for someone who enjoys solving complex technical issues, mentoring junior engineers, and playing a key part in maintaining and improving IT services.

You will act as a technical escalation point, working closely with 1st and 2nd line teams, infrastructure colleagues, and end users to ensure reliability, security, and performance across the IT estate.

Key Responsibilities

  • Provide 3rd line technical support for complex incidents and problems
  • Act as an escalation point for Microsoft 365, Active Directory, and core infrastructure issues
  • Administer and support Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams, Intune)
  • Manage and troubleshoot Active Directory, Group Policy, DNS, DHCP
  • Support on-prem and cloud/hybrid environments (Azure / Entra ID)
  • Perform root cause analysis and implement permanent fixes
  • Lead on incident resolution and problem management activities
  • Contribute to system upgrades, migrations, and infrastructure projects
  • Create and maintain technical documentation and knowledge articles
  • Mentor and support junior IT staff
  • Ensure systems meet security, compliance, and best-practice standards

Required

  • Proven experience in a Senior / 3rd Line IT Support role
  • Strong expertise in Microsoft technologies, including:
  • Microsoft 365
  • Active Directory / Group Policy
  • Windows Server & Windows 10/11
  • Experience supporting hybrid cloud environments
  • Solid troubleshooting and diagnostic skills
  • Experience working within ITIL-based service desks
  • Strong communication skills and a customer-focused approach

Related Jobs

View all jobs

Senior IT Support

Eligo Recruitment Bishopsgate, EC2M 3UE, United Kingdom

IT Support Engineer

IT Talent Solutions Petersfield, United Kingdom
On-site

2nd/3rd Line Support Engineer

Marstep Resourcing Solutions Sealand, Cymru / Wales, CH5 2SA, United Kingdom
£40,000 – £45,000 pa Hybrid

2nd - 3rd Line IT Support Engineer

Red King Resourcing West London, United Kingdom
£50,000 – £60,000 pa Hybrid

IT Engineer

Hertfordshire Catering Limited T/A HCL Welwyn Garden City, AL8 6TP, United Kingdom
£30,169 – £35,285 pa On-site

2nd Line Technician

MSP Talent Bridge Ltd Shoreham, BN43 5ZE, United Kingdom
£30,000 – £450,000 pa On-site

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Where to Advertise Cyber Security Jobs in the UK (2026 Guide)

Where to advertise cyber security jobs UK in 2026: the specialist boards, communities and channels that reach offensive, defensive and GRC security talent. The candidate pool is small, heavily vetted and in high demand across government, financial services, critical national infrastructure and the private sector simultaneously. Many of the strongest candidates hold active security clearances, are not actively job-searching through general platforms, and move primarily through specialist networks and trusted referrals. General job boards reach a broad audience but lack the specificity that security professionals expect. Specialist platforms, government-affiliated channels and cleared candidate networks each serve a different part of the market. This guide, published by CybersecurityJobs.tech, covers where to advertise cyber security roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about hiring across different role types.

Cyber Security Jobs UK 2026: What to Expect Over the Next 3 Years

Cyber Security Jobs UK 2026: roles, salaries and the threat intelligence, cloud security and zero-trust hiring trends shaping UK cyber careers. Cyber security is one of the few sectors where demand for talent has never once dipped. Every major technological shift of the past decade — cloud migration, remote working, AI adoption, the proliferation of connected devices — has expanded the attack surface that security professionals are expected to defend. And every expansion of that attack surface has generated more jobs. But the cyber security jobs market of 2026 is not simply a larger version of what it was three years ago. It is a structurally different market. The threats have evolved, the technologies used to combat them have changed, the regulatory environment has tightened considerably, and the roles being created reflect all of that. A job seeker who understands only the cyber security landscape of 2023 is already working with an outdated map. The candidates who will thrive over the next three years are those who understand where the sector is heading — which specialisms are attracting the most investment, which technologies are reshaping defensive and offensive security practice, and how the definition of a cyber security professional is broadening well beyond the traditional image of a network defender in a SOC. This article breaks down what the UK cyber security jobs market is likely to look like through to 2028 — covering the titles emerging right now, the technologies driving employer demand, the skills that will matter most, and how to position your career ahead of the curve.