Director of Property Services

Director of Property Services

Location: Flexible (UK-wide with travel)

Contract: Permanent, Full-Time

About Anchor

At Anchor, we are dedicated to providing exceptional housing, care, and homeownership services across the UK. As a leading social housing provider, we are committed to delivering high-quality property services that enhance the lives of our residents while ensuring value for money and compliance with regulatory standards.

The Role

We are seeking an experienced and dynamic Director of Property Services to lead a team of approximately 60 colleagues and manage budgets of circa £60m. Reporting to the Executive Director of Property & Assets, you will drive the transformation of our property services, delivering outstanding customer experiences through innovative, technology-enabled solutions.

This pivotal role involves overseeing all site works, planned investments, property repairs, and our wholly owned repairs subsidiary. You will ensure statutory compliance, optimise procurement, and foster a high-performing, empowered team culture.

Key Responsibilities

• Lead the development and implementation of strategies for property services, ensuring regulatory compliance and exceptional customer service.
  
  
• Manage the operational delivery of Anchor Repairs and Property Services, driving value for money and service improvements.
  
  
• Oversee budgets, ensuring accurate forecasting and delivery within financial targets.
  
  
• Ensure compliance with legislation, including Awaab’s Law, and maintain robust quality assurance processes.
  
  
• Build strong relationships with internal and external stakeholders to support collaborative delivery of business objectives.
  
  
• Develop and empower a high-performing team, fostering a culture of innovation and accountability.
  
  About You
  
  You are a strategic leader with extensive experience in managing large-scale property services, ideally within social housing or care environments. You possess:
  
  
• A sound understanding of repairs, voids maintenance, and building pathology, with knowledge of regulatory frameworks such as CQC and Awaab’s Law.
  
  
• Proven experience in leading complex investment programmes and managing high-value contracts (e.g., NEC, JCT).
  
  
• Strong commercial and financial acumen, with a track record of delivering value for money.
  
  
• Exceptional leadership skills, with experience in driving cultural change and developing talent.
  
  
• A degree or equivalent experience, preferably with a professional qualification (e.g., MCIOB, MRICS) and a Housing Management Qualification (CIH Level 5 or above, or willingness to work towards).
  
  
• A full, clean UK driving licence.
  
  Why Join Us?
  
  This is an exciting opportunity to shape the future of Anchor’s property services, delivering meaningful impact for our residents and communities. We offer:
  
  
• A competitive salary and benefits package.
  
  
• The chance to lead transformative change in a dynamic, values-driven organisation.
  
  
• Opportunities for professional growth and development.
  
  
• A supportive and collaborative working environment