AWS Support Engineer

AWS Support Engineer

Remote (UK) | Managed Services | AWS | Linux | Kubernetes | Terraform

AWS Support Engineer required by a growing software and managed services organisation supporting critical cloud-hosted customer platforms.

This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services.

Key responsibilities:

Day-to-day AWS platform support

Incident management and service restoration

Root cause analysis

AWS infrastructure maintenance

Patching and upgrades

Certificate renewals

Capacity management

Backup operations

Monitoring and alerting improvements

Operational documentation and runbooks

Release/change execution

IAM governance

Security compliance

Service ownership

On-call support participation

Technical environment:

AWS (EC2, S3, RDS, EKS, ElastiCache, VPC)

Linux

Terraform

CloudFormation

Ansible

Docker

Kubernetes

CloudWatch

Prometheus

Grafana

Loki

PRTG

Experience required:

3+ years in AWS/cloud infrastructure support

Production environment troubleshooting

Managed services / SLA-driven support

Incident response

Linux administration

Networking fundamentals

Cloud security awareness

Strong communication skills

Package / benefits:

Home based working

Flexible working options

Career development

Training support

Pension

Life assurance

Wellbeing support

Share scheme

Family-friendly benefitsThis is an excellent opportunity for an AWS Support Engineer seeking a technically hands-on cloud operations role with strong long-term progression.

Click apply now to be considered