First Line Security Support Engineer

We’re seeking a motivatedFirst Line Security Support Engineerto join our team. This is a permanent, full-time hybrid role requiring a minimum of two days a week onsite in London. It’s an excellent opportunity for either an experienced candidate or anentry-level candidate passionate about IT and cybersecurity, with a desire to grow their skills in a supportive, dynamic environment.

Role Highlights:

You’ll provide first-line technical support, manage SaaS platforms like Microsoft 365, and contribute to enhancing the company’s security posture using tools such as Intune, Sentinel, and Defender. You’ll also collaborate with various teams to drive improvements in security, technical support, and compliance with frameworks like ISO 27001.

Key Responsibilities:

• Offer technical support for hardware, software, and SaaS solutions.
• Administer and optimize Microsoft 365 services and Azure Active Directory.
• Monitor and implement security best practices using Defender and Sentinel.
• Collaborate with the security operations team to address incidents and enhance protection.
• Continuously improve systems and processes to support operational efficiency.

Ideal Candidate:

This role is suited for someone with:

• A keen interest in IT and cybersecurity, even without formal experience.
• A willingness to learn and adapt to new technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.

If you’re looking to kickstart your career in IT and cybersecurity with hands-on experience and professional growth opportunities, this role offers the perfect entry point.

Note:Employment screening will include reference, financial, and criminal record checks, sponsorship is not available for this role.