ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than , customers worldwide with over $ trillion of assets under management put their trust in ECI. 

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed byour commitment to empowering our employees around the world. 

The Opportunity:

The Storage & Virtualization Engineer is responsible for being the technical lead and escalation point for implementing and maintaining all aspects of our client’s Storage & Virtualization technology. In this role, you will support incidents, troubleshoot replication issues, SAN and Virtualization hardware/software installations/upgrades and data migration. 

The SVST Engineer interfaces with high profile financial industry clients daily thus requiring the highest level of presentation, communication and professionalism. In addition, the Storage and Virtualization Engineer multitasks in a fast-paced environment and is exceedingly capable at learning and implementing new technologies quickly and efficiently. 

In this hybrid role, you will have the enriching opportunity to collaborate with your ECI teammates - days per week in an ECI office.

What you will do:

Implementation: Deploys/upgrades storage and virtualization solutions (production and disaster recovery) for new and existing ClientsDeploys/updates automation systems/scripts for storage and virtualization workflows Maintenance: Monitors the performance, storage and utilization of storage and virtualization, and recommends enhancements based on findingsMeets with clients and service team to review findings and recommendations, and coordinates and schedules remediation workMaintains client’s production and disaster recovery environment which includes; testing and turn upContributes to knowledge base of support issues and resolutions Troubleshooting: Supports recovery of clients’ environment in the event of system failure or disasterInvestigates performance issues and bottlenecks of client’s storage and virtualization infrastructureProvides Tier escalation of Client’s Support Team to diagnose and resolve issues in client’s environments, coordinating with internal resources and vendors Engages in self-directed continuous improvement and learning of Storage and Virtualization products: Investigates and follows both industry and ECI best practices and updates ECI standardsDocuments standards on the ECI sharepoint or SNOW KBs.Participates in scheduled Support and Product Team meetings

Who you are:

BA/BS degree in computer science, business or equivalent combination of education and experience in a related field Advanced knowledge of and comprehensive experience in deploying and managing: NetApp ONTAP -mode/CDOTEMC VNX/XtremIOOther Enterprise Storage SolutionsVMware vSphere Dell PowerEdge and HP Proliant ServersData Backup and Recovery with Symantec Backup Exec or similar Enterprise Software Thorough understanding of networking and distributed computing concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls, server virtualization, client/server applications, disaster recovery and business continuity Experience implementing and supporting Cisco based Ethernet networks (Enterprise level) with Cisco Catalyst and Nexus switches Thorough understanding of Microsoft Exchange and Microsoft SQL server Financial Industry Experience including familiarity with market vendor applications Experience with Linux or Solaris Must have scripting knowledge with PowerShell.

Product Specific:

Must have a thorough understanding of NetApp products and architectures including ONTAP, SnapCentre, SnapMirror, and OnCmd Must have a thorough understanding of VMware products and architectures including Vsphere, and ESXi Must have a thorough understanding of Nimble and EMC storage In-depth knowledge of general storage technologies: iSCSI, FC, FCoE, CIFS/SMB, NFS Prior experience or familiarity with alternative storage and virtualization products is desirable Prior experience with NIX operating systems or Oracle databases is desirable

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the globe, ECI also offers a competitive compensation package and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!

Love Your Job, Share Your Technology Passion, Create Your Future Here!

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