Professional Services Engineer – Hybrid Infrastructure

We are seeking a highly skilled Professional Services - Hybrid Infrastructure Engineer with a strong focus on security to join our Professional Services team. The role will involve design and implementation of solutions both on-premises and cloud-based. The ideal candidate will have in-depth experience and knowledge covering hybrid and cross platform environments, ensuring they meet industry security standards and best practices. A demonstratable knowledge covering process automation, system optimisation, and ensuring solutions are secure and scalable to meet customer requirements.

Job Role Responsibilities

• Design and deploy hybrid infrastructure solutions both on-premises and Private/Public cloud.  Ensuring proposed solutions meet the required demands for today with scalability for future needs.
• Develop and enforce security best practices across all infrastructure layers, including network, storage, compute, virtualisation and cloud.
• Client Consultation and Security Assessment Engage with clients to understand their security requirements, business goals, and existing infrastructure shortcomings. Conduct security assessments and audits, including vulnerability scans, and compliance checks.
• Utilise Automation techniques through scripting (e.g., Bash, PowerShell, Python) to optimise deployment processes
• Collaborate with cross-functional BSST teams to architect secure, reliable, and scalable solutions.
• Deploy hybrid identity solutions, such as Active Directory, Entra ID, SSO, and MFA integrations.
• Design Zero Trust architectures solutions to align with and implement least-privilege access models.
• Integration of security technologies, including SIEM, DLP (Data Loss Prevention), MFA, and identity and access management systems (IAM).
• Design & Implement backup solutions including, disaster recovery, and business continuity strategies for both on-premises and cloud environments.
• Participate in security incident response and develop remediation strategies for identified vulnerabilities.
• Stay up to date with the latest technology trends, services and features, and evaluate their potential benefits to our clients.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• Proven experience (7+ years) as a Hybrid Solutions Engineer or similar role, with hands-on experience in designing, implementing, and managing both on-premises and cloud solutions.
• In-depth knowledge of Azure/M365 services (IaaS, PaaS, SaaS), including Virtual Machines, Azure App Services, Azure Networking, Storage Accounts, Security Center, Azure AD and M365 environments.
• In-depth knowledge of on-premises infrastructure including Windows Server environments, VMware virtualisation, Hyper-V virtualisation, Backup & Disaster Recovery, SAN storage solutions
• Hands-on experience with security frameworks like NIST, ISO 27001, or CIS Controls
• Familiarity with DevOps practices and experience with CI/CD pipelines for Azure-based deployments.
• Proficiency in scripting and automation using PowerShell, Azure CLI, BASH or other relevant tools.
• Solid understanding of networking concepts, TCP/IP, VPN, VNET, ExpressRoute, and firewall configurations both local and cloud based.
• Experience with monitoring and logging tools such as Azure Monitor, Log Analytics, and Application Insights.
• Knowledge of identity and access management, role-based access controls (RBAC), and security best practices in Azure.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Knowledge of 3rd party tools and how they operate to achieve successful M365 “Tenant to Tenant” migrations (BitTitan, Sharegate, CloudM, Quest, CodeTwo, SkyKick).
• Knowledge of client deployment methods including the use of Autopilot or WDS.
• Vendor certifications such as Microsoft, VMware, HPe and Cisco.
• Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
• A passion for continuous learning and self-improvement in the field of cloud computing and related technologies.

What we offer

• Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months)
• Competitive Salary
• Location – Northampton (Brackmills), with a modern, up to date living space.
• Culture – Social events, Supportive, Fun, Hard working
• Perks – Incentives (holidays, vouchers, lunches, spot prizes)
• Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
• Subsidised health care/medical benefits
• Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent
• Progression Plan – training and mentor programme.

Experience

• 7 years+ experience in a Hybrid Infrastructure centric role delivering and optimising client solutions
• Desirable Certifications (Current & In date)
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Solutions Architect Expert
  • Microsoft Certified: Azure Security Engineer Associate
  • Microsoft 365 Certified: Administrator Expert
  • Microsoft Azure Security Technologies
  • Microsoft Cybersecurity Architect

Reports to:

Head of Professional Services

Jenny Careless | Human Resources | | +44 (0) 1249 467935