Senior Technical Product Manager

OPSWAT
London
1 year ago
Applications closed

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OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control. 

OPSWAT. Protecting the World’s Critical Infrastructure

The Position

We are looking for a technical expert with a proven ability to build strong customer relationships. The ideal candidate will have a deep understanding of cybersecurity products and a passion for driving product success. If you meet these criteria, we invite you to join our team as a Senior Technical Product Manager. In this role, you'll be a key individual contributor, acting as a leader without a formal title. Your mission will be to work closely with our engineering team and senior leaders, guiding the product roadmap and engaging deeply with our customers to understand their needs and shape our product offerings. Your ability to communicate clearly and build trust-based relationships with customers will be crucial to our success.

What You Will be Doing

Have a deep understanding of our cybersecurity products, especially the MetaDefender Platform, and stay current with industry trends, emerging threats, and technologies. Collect and analyze customer feedback and requirements to identify opportunities for product enhancements and improvements. Work with product managers, engineers, and designers to define and prioritize features that meet customer needs and align with business goals. Translate customer requirements into clear, actionable product specifications and work closely with development teams to ensure successful implementation. Help develop and maintain the product roadmap, guiding the direction of our cybersecurity products based on market analysis and customer feedback. Act as a trusted advisor to customers, building strong relationships and delivering excellent service through clear communication and follow-up. Serve as the primary regional contact for technical support, assisting our Sales and Support teams in customers escalations, troubleshooting and resolving issues promptly and effectively.

What We Need from You

5+ years of experience in cybersecurity or cloud architecture:Proven track record in the field, demonstrating a deep understanding of cybersecurity principles, technologies, and industry best practices.5+ years in Product Management or Technical Leadership:Experience leading product initiatives, managing product lifecycles, and making strategic decisions to drive product success.Experience working in an Agile development environment:Familiarity with Agile methodologies and practices, and the ability to work effectively within cross-functional Agile teams.

It Would be Nice if You Had

Experience building or managing complex software solutions:Hands-on experience in designing, developing, and managing large-scale software systems, ensuring performance, scalability, and reliability.Experience with Government Cross Domain Solutions or security products for the BFSI industry:Knowledge of industry-specific security challenges and regulatory requirements, and experience developing or managing solutions that address these needs.Experience with SaaS, cloud, or on-premise products, focusing on scalability and high volume:Proven ability to build or manage products that handle large volumes of data and users, with a focus on ensuring performance and reliability.Experience with Secure Web Gateways, Content Security, or Threat Analysis products:In-depth knowledge of security technologies and products that protect against web threats, manage content security, and analyze threats effectively.

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