SENIOR SOFTWARE SOLUTIONS ENGINEER

We’re on the hunt for a talented and experienced Senior IT Solutions Engineer who is passionate about IT and delighting clients. If you’re someone who thrives on solving problems, love helping clients navigate the ever-changing world of IT and takes pride in delivering exceptional results, this is the role for you.
What You’ll Do:

• Design & Deliver Solutions: Work closely with clients to fully understand their needs, design tailored IT solutions and implement them to a very high standard.
  
• Project Management: Lead projects from start to finish, ensuring they’re delivered on time, within budget and meet (or ideally exceed), client expectations.
  
• Resource Planning: Work with the team to ensure that projects are effectively resourced and planned.
  
• Documentation & Handover: Provide clear and concise documentation for completed projects and ensure smooth handover to our Support Team.
  
• Continuous Improvement: Contribute to the evolution of our processes by sharing knowledge, suggesting (and implementing) improvements, and driving the efficiency and effectiveness of project delivery.
  What Do You Need?
  We’re looking for someone with at least 5 years of experience in supporting and implementing IT systems and specific expertise in the following:
  
• Microsoft 365, Networking, Virtualization and Server Support.
  
• Cloud Migrations (On-Premise to Cloud-Based Solutions).
  
• Active Directory (on-premise and Entra), Group Policy, DHCP, DNS, NAT, IP Routing, and Hyper-V.
  
• Project Management relating to the implementation of IT systems.
  Additional Skills:
  
• Communication Excellence: Excellent communication skills, both verbal and written, when interacting with colleagues, suppliers, external companies, and end-users of varying technical ability.
  
• Customer-Focused: Proven experience in customer service, delivering high-quality technical solutions while maintaining exceptional customer satisfaction.
  
• Problem Solver: Excellent technical and analytical skills to resolve complex issues efficiently.
  
• Project Management: Strong organisational and time management skills with the ability to meet deadlines and manage multiple projects simultaneously.
  
• Cybersecurity Awareness: A solid understanding of data privacy principles and security best practices.
  What You Get From Us
  Hours of work - 37.5 hours per week between the hours of 8:45am – 5.30pm Monday to Friday (with an hour lunch-break each day).
  Holidays - 30 days holiday per year (including bank holidays), plus we give you your birthday off! Holiday entitlement increases with length of service and we give you the option to “purchase” more or “sell” back holidays
  Paid for study time - For certifications relevant to the business
  Job Types: Permanent, Full-time
  Schedule: Monday to Friday
  Experience:
  IT Engineer, with some senior experience: 5 years (required)
  Business-to-Business IT Technical Experience : 5 years (preferred)