Job Description

As Security Manager, you will be managing the on shift security team and maintaining the professional standards expected.

You will also be providing the lead in incident management and a single point of contact for out of hours management enquiries.

Additionally, the organising, co-ordinating, reviewing and updating all of campus SOPs, Assignment Instructions, Site ISO audits, and working closely with the Shift Supervisors to ensure they are relevant and fit for purpose.

Key Responsibilities

Review all SOPs ensure they are kept up to date and fit for purpose Management responsibility for security training Manage welfare and disciplinary cases as appropriate as well as conducting investigations Maintain AIs for entire Campus Carry out monthly KPI meetings with Shift Supervisors and ensure adherence to the KPI document
Carryout internal ISO audits to ensure compliance is maintained Provide support to the other Security Manager (Operations) Management of Health & Safety throughout the campus Monitor completion of incident reports in the event of an incident, ensuring quality and timely reporting

Professional and Personal Competencies/Qualifications

Excellent written and oral communication skills Comfortable and capable in appropriately dealing with senior client personnel in a challenging environment The ability to work well under pressure Excellent decision making capabilities Good organisation skills, with the ability to coordinate multiple requests for information and prioritise accordingly Highly responsive and proactive, with the drive to take ownership of tasks from start to finish Good working knowledge of Microsoft software applications Willingness to assist other team members Experience in similar position Ideally educated to ‘A’ level standard

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.