Position Summary
As a Security Consultant, you will be responsible for delivering customer projects across a range of GRC services in line with your current capabilities, and future capabilities after suitable training/mentoring. You will be responsible for providing professional service delivery including but not limited to; consultancy services and audit / assessment services against multiple security compliance frameworks/standards, and delivery of other GRC consultancy services as required to service our customers’ needs. This role will require additional activities as part of your job responsibilities to support the delivery of services which will include, but not limited to; customer scoping calls and scoping activities, quality assurance activities, customer project admin/planning, service development activities, internal collaboration with other Claranet teams to provide and support customer project delivery, shadowing and mentoring where appropriate.
Beyond this, you may work with other stakeholders across the wider business in support of Claranet’s mission building new and exciting services, enhancing, and improving existing service offerings, and delivering additional services within the Cyber Practice function.
Role Mission
Claranet UK’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a security consultant to deliver high-quality security services to meet the needs of our customers and to contribute to the continued development of our market-leading portfolio designed to meet the growing and diverse needs of our customers.
Objectives and Key Results
The Security Consultant is part of the Cyber Practice.
The key objectives and results will be to:
• Successful delivery of customer GRC projects across the range of the Cyber Practice GRC services, in line with both employee capabilities and business needs
• Pursue customer satisfaction by delivering projects to a high standard, meeting customer and company expectations
• Proactively support a knowledge sharing culture between GRC team members and the wider Claranet family
• Play a committed role in Claranet’s efforts in service development, efficiencies, and optimisation by sharing ideas for improvements, supporting successful change implementation and contributing to documentation builds and updates
• Support cross-function engagement to facilitate effective communication and collaboration between relevant stakeholders to help Claranet meet its vision
All Security Consultants
• Perform consultancy and audit/assessment activities during delivery of customer projects across the range of the Cyber Security GRC services, in line with both employee capabilities and business need
• Interact professionally with customers across a variety of channels, ensuring timely progression of projects and the ongoing development of longstanding trust-based customer relationships
• Provide ongoing support and guidance to customers to help them achieve their goals and ambitions
• Support Claranet’s efforts to build new and update existing service offerings
• Participate in customer calls as required to support both Claranet and customer project activities such as, but not limited to; pre-sales/sales calls, customer support calls, audit/assessment calls, Q&A (question and answer) calls to support audit/assessments, perform remote assessment activities
• As necessary, create and maintain documentation supporting the delivery of Cyber Security GRC services
• Where appropriate, provide mentoring and / or coaching to GRC colleagues of the same level or below
• Keep up with industry trends, emerging threats, and technological advancements to effectively address new challenges and technologies
• Perform QA (Quality Assurance) reviews of reports produced by the Cyber Security function’s GRC Team
• Where necessary, assist with the development and growth of the Cyber Security function’s such as, product / service improvement or creating cutting-edge training material for internal and external delivery
• Fulfil any re-certification requirements and CPE (Continuing Professional. Education) obligations
Cyber Practice
Claranet’s Cyber Practice is dynamic and fast-moving, delivering a comprehensive range of professional services and managed services both onsite and remotely. The Cyber Practice consists of highly skilled professionals delivering a myriad of offensive security testing and governance, risk, and compliance (GRC) services in support of Claranet’s vision. Taking a customer first approach, Claranet’s Cyber Practice prides itself in providing world-class services designed to meet the specific and individual needs of all customers, across all industries.
Behavioural competencies – organisational and behavioural fit
• Customer facing, able to represent Claranet confidently and professionally
• Willing to travel to deliver onsite work as required
• Ability to identify improvements through inquisitiveness, share ideas constructively and work collaboratively with a variety of colleagues to deploy change
• Self-motivated and able to work both independently as well as part of a dynamic team
• Accountable by delivering on promises and pursuing growth and personal improvement where developmental feedback is received
• Clear and consistent communication skills across a variety of channels, fostering productive and strong working relationships
Critical competencies – technical fit
• Good understanding of at least one audit framework; PCI DSS, ISO 27001, Cyber Essentials, NIST, SOC 2, NIS2, Microsoft 365 Certification, etc.
• Ability to deliver, without supervision/support, at least one Cyber Practice GRC service
• Aptitude for understanding, interpreting, and applying objective standards to specific responses
• Problem-solving, helping others to understand complex ideas
• Providing guidance in customer-facing situations, tailoring advice to each individual recipient
• Good knowledge and understanding of security and networking technologies
• Ability to quickly learn and understand new skills and technologies specific to the Cyber Security industry
• Take own initiative to expand information security knowledge
• Ability to write concise, accurate and timely reports
Desirable competencies
• Exposure to multiple industry audit/compliance frameworks; PCI DSS, ISO 27001, Cyber Essentials, NIST, SOC 2, NIS2, etc.
• Exposure to Amazon AWS, Microsoft Azure or Google GCPs cloud platforms
• Data Privacy Experience, e.g. GDPR, DPA2018
