Sales Manager

Job Title: Sales Manager
Location: Newcastle upon Tyne
Salary: Up to £50k + Bonus
Job type: Full Time, Permanent
About the role;
As a Sales Manager, it will be your responsibility to lead and grow our managed-services sales activities. You will be responsible for driving new business, managing customer relationships, meeting revenue targets, and building a high-performing sales team. Your role will combine strategic planning, hands-on sales, and team leadership to expand the company's footprint across the region.
This is a hybrid role where you must be willing to travel to client site when necessary and have a regular presence in our Head Office in Team Valley.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025.
Job responsibilities will include, but are not limited to;

• Attend meetings to establish user requirements, advising customers on bespoke capabilities.
  
• Develop and implement a sales strategy for managed IT / MSP services (e.g. managed IT hosting, cloud services, outsourcing, service-level agreements).
  
• Identify, qualify, and close new business opportunities (SME and enterprise clients), and expand existing accounts.
  
• Build and manage a pipeline of leads; conduct outreach, proposals, negotiations, and contract closure.
  
• Maintain relationships with key clients, ensuring high customer satisfaction, retention, and upsell opportunities.
  
• Work closely with service delivery and technical teams to ensure proposals are feasible and services delivered meet client expectations.
  
• Meet and exceed sales revenue and margin targets.
  
• Manage, mentor and support a small team of sales executives, including setting targets, coaching, and performance evaluation.
  
• Prepare regular sales forecasts, reports, and market feedback for senior management.
  
• Stay informed about industry trends (cloud, cybersecurity, SaaS, outsourcing) to position our services competitively.
  About you:
  Knowledge, Skills & Experience;
  
• Full UK driving licence.
  
• Target-driven, results-oriented with strong self-motivation.
  
• Knowledge of managed services market, IT infrastructure, cloud solutions, or outsourcing.
  
• Familiarity with CRM tools (e.g. Salesforce) and sales reporting software.
  
• Strong commercial acumen and ability to sell technical / service-based offerings using a value-based approach.
  
• Excellent communication, negotiation and relationship-building skills.
  
• Comfortable collaboration with technical teams to craft tailored proposals.
  
• Proven experience in B2B sales, ideally in managed services, IT services, cloud, SaaS or related sectors is desirable.
  
• Ability to work independently and manage a sales pipeline end-to-end.
  
• Experience leading or mentoring a small sales team.
  
• Show enthusiasm for driving revenue growth and proactively identifies opportunities to expand sales pipelines and improve team performance.
  
• Demonstrate strong commitment to the role, team, and organisation, consistently going above and beyond to support sales targets and strategic objectives.
  
• Approach new challenges with creativity and flexibility, adapting quickly to market changes and evolving customer needs.
  
• Display strong self-awareness and actively pursues professional development to enhance sales leadership capability and overall team effectiveness.
  
• Maintain a high work ethic, meeting the demands and responsibilities of a sales leadership role with reliability and accountability.
  
• Communicate with clarity and confidence, building credibility and forming trusted relationships with senior stakeholders and decision-makers across all levels of the business.
  
• Apply a naturally consultative sales approach, asking insightful questions to uncover customer needs and enable strategic, value-driven solutions.
  Benefits;
  

• 25 days annual leave + public holidays, rising with length of service
  
• Employee benefits trust
  
• Company bonus scheme
  
• Life assurance 4 x Salary
  
• Contributory pension scheme at 4% matched
  
• Healthcare and cash plan
  
• Electric vehicle salary sacrifice scheme
  
• Cycle to work scheme
  
• Employee discounts
  
• Employee assistance programme
  
• Paid CSR Days
  
• Company sick pay and income protection cover
  
• Enhanced Maternity and Paternity pay
  
• Employee recognition scheme
  
• Eyecare vouchers
  
• Discounted gym membership
  
• Long service rewards
  Please click on the APPLY button to be redirected to our website to complete your application.
  Candidates with the relevant experience or job titles of: Sales Manager, Regional Sales Director, Regional Sales Head, Head of Sales, may also be considered for this role