SaaS Platform Administrator

Omaze UK

London

2 weeks ago

Applications closed

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Title: SaaS Platform Administrator

Employment: Full time, permanent

Location: Based at our offices in Holborn, London - Hybrid working pattern, 3 days a week in office

Who We Are:

Omaze is an entertainment company with a social purpose. We offer our customers the chance to win dream homes and support amazing causes. Launched in the US in 2012, Omaze crossed the pond to the UK in 2020, fundraising in partnership with some of the biggest and most loved British charities. We’ve since raised over £72,000,000 for our incredible UK charity partners, like Teenage Cancer Trust, British Heart Foundation, Marie Curie, Alzheimer’s Research UK, the RSPCA and many more.

Why You’ll Love Working at Omaze:

Growth: Omaze is one of the fastest-growing companies in the world, going after a $400 billion market.
Impact: You will be a part of a passionate team of world changers, dedicated to making a big ripple effect in the world.
Pioneering: We are doing something no one has ever done before.
Culture of learning and fun: We work hard to grow together and spread joy in the process.
Named one of Fast Company’s Most Innovative Companies and Inc.’s Best in Business.

Who we're looking for:

Omaze is seeking a tech-savvy and enthusiastic SaaS Platform Administrator to join our growing team. In this role, you will be a critical part of ensuring our technology runs smoothly and efficiently. You will be responsible for managing our key SaaS platforms, ensuring optimal performance and security, and supporting the integration of AI tools to enhance our operations and user experience. This is a fantastic opportunity to contribute to a fast-paced, innovative company that is making a real difference in the world by raising funds and awareness for charities.

What you’ll do:

The purpose of this role is to act as custodian of various SAAS tools and processes that allow the internal teams, such as Product, Tech & Customer Service, to keep working effectively, and to work with your colleague to act as a key interface with our external IT Support team.

Manage and administer critical SaaS platforms like Google Workspace, and Slack
Oversee user accounts, permissions, and access controls, ensuring data integrity and security using IAM tools
Collaborate with vendors for technical support, troubleshooting, and system upgrades.
Stay informed about new features, updates, and best practices for each platform.
Develop and maintain comprehensive documentation for all administered systems.

Our Ideal Candidate:

Bachelor's degree in Computer Science, Information Technology, or a related field.
2+ years of experience administering SaaS platforms, preferably in a high-growth environment.
A strong understanding of cloud-based technologies and their applications.
Familiarity with Infosec and cybersecurity concepts and tools
Familiarity with AI concepts and tools
Excellent problem-solving and analytical skills.
Strong communication, collaboration, and interpersonal skills.
A passion for technology and its potential to drive positive change.
Alignment with Omaze's mission of supporting charitable causes.

What we can offer you:

30 days annual leave (+ bank holidays!)
Private medical and dental insurance
9% employer pension contributions, when you contribute at least 2%
Individual learning and development budgets
Enhanced family leave policies
Life assurance of 4x your salary
Group income protection
Critical illness cover

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