Risk and Compliance Manager

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Reporting to the Head of Starling Banking Services as our Risk and Compliance Manager, you will own and manage approach and day to day activity to ensure SBS is complying with all applicable legal and regulatory obligations from a policy and operational point of view. You will lead a small team to ensure SBS financial crime and compliance policy aligns with Bank policy and our operational activities are carried out in a timely manner. This role covers financial crime including transaction monitoring, sanctions screening and fraud monitoring as well as some operational risks and compliance activity.

Key Responsibilities Include:

• Act as the leader of the Risk and Compliance function within SBS, ensuring SBS policy fits in with Bank policy and all operational activities are carried out in a timely and compliant manner.
• Reporting of relevant compliance and financial crime MI to senior management and stakeholders
• Setting best practice in relation to transaction monitoring, sanction screening and compliance within the team and ensuring these steps are carried out by the team
• Representing SBS at relevant internal risk and economic crime committees
• Working with 2LOD to ensure best practices are being considered within the SBS team
• Carrying out initial and ongoing onboarding of new SBS clients
• Acting as a point of escalation for sales and account management colleagues on compliance matters relating to the live and prospective clients
• Own the RCSA process for SBS in conjunction with senior management

Requirements

• Proven experience in payments and understanding of best practices from a risk and compliance perspective
• Deep understanding of FPS, Bacs, Open Banking, A2A payments and the developing ecosystem around the National Payments Vision
• Familiarity with API driven payment products
• Comprehensive understanding of different regulated industries including E-money and FX firms, especially on nested payment flows
• Hands-on, resilient, and adaptable to a fast moving environment
• Excellent verbal and written communication skills
• Consistently act with the highest ethical standards, ensuring decisions are always in the best interest of our customers, colleagues, and the bank. Lead by example, fostering a culture of trust and transparency across all levels.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.