Adecco are pleased to be recruiting for a Recruitment Administrator to join North Wales Police based at their Colwyn Bay HQ.

This is a full time role, working 5 days per week office hours. The rate is £12.92 per hour.

OVERALL PURPOSE OF JOB:

To provide administrative support to the relevant functions within the Shared Service Facility (SSF).

DUTIES AND RESPONSIBILITIES:

To carry out the transactional administrative elements of the Recruitment, Human Resources (HR), Training and related processes in a timely and accurate manner.
To maintain and update the IT systems and records relevant to the Shared Services Facility (SSF).
To administer, maintain and review the personal records of all applicants, employees ensuring information is updated and accurate.
Ensure all relevant records are updated, maintained & secure, complying with obligations under relevant legislation and organisational policy and highlight any discrepancies.
Take responsibility for the relevant templates and documentation for an area of process defined by the Team Leader. Ensure they are regularly reviewed and updated in line with recommendations.
Monitor to ensure relevant documentation provided to Line Managers, applicants and employees is completed and retained in line with Force policies.
Administer and ensure the accuracy of Shared Services Facility information on the intranet updating with basic guidance where required.
Provide helpdesk support for the self-service function. To deal with internal and external general enquiries efficiently and effectively and direct individuals to the relevant documentation if appropriate e.g. policies, procedures.
Assess and escalate any enquiries to the relevant level if required.
Ensure queries and requests from customers are responded to efficiently, accurately and in accordance with the North Wales Police (NWP) policy and procedural framework and agreed service standards.
Take part in promoting career opportunities at events and provide support at other NWP events.
Be the primary contact for members of the public regarding recruitment queries, and participate on interview panels at the appropriate level.
To assist with co-ordinating the induction of staff and updating relevant records.
To take responsibility for confirming the approval of a candidate to attend a course and to co-ordinate attendance at the requested course.
To co-ordinate appointments, meetings and events and ensure attendance of relevant personnel.
To attend and participate in Shared Services Facility meetings as directed. To maintain and run various HR, Training and related reports in order to support the work of the Support Officers and Business Partners.
To provide general administrative support as directed by the HR Training & Support Officer.
To prepare, collate and distribute documents as required.
To provide administrative assistance on ad hoc projects as directed.
To contribute and give feedback on business processes and the ongoing review there of.
To ensure performance monitoring information is collected and collated.
To support the effective implementation of SSF quality standards, Service Level Agreement and Key Performance Indicators.
In conjunction with the Supervisor/Team Leader, be pro-active in developing own skills and abilities within the Shared Services Facility in accordance with the requirements for the role and associated development plan, in order to become an effective team member.
To comply with North Wales Police Policies on Staff Development, Diversity & Fairness, Health & Safety, Data Protection and Information Security and in accordance with Force Guidance documents and protocols.
Any other duties as directed by a Supervisory Officer commensurate with the post and salary grading.MINIMUM CRITERIA FOR THE ROLE:

The role requires applicants who can demonstrate (with evidence) skills in the following areas:

NVQ Level 3 or equivalent level of qualification in a relevant subject area e.g. Recruitment, Business Administration, Customer Service, or be able to evidence an equivalent and relevant amount of experience.
Working knowledge of HR or data input systems
Previous experience of co-ordinating appointments and meetings
Possess and be able to evidence excellent communication and customer service skills, with experience of dealing with people at all levels, internally and externally.
Proficient in Microsoft office Previous experience of providing general administrative support within an organisation
Be able to work as part of a team or independently using own initiative.
Excellent organisational skills with the ability to prioritise work and meet deadlines, responding positively under pressure.
Evidence of the ability to pay close attention to detail.DESIRABLE:

A minimum of 12 months recruitment experience in an organisation managing large volume campaigns is desirable but not essential
Working knowledge of applicant tracking and HR systems and be familiar with sourcing avenues is desirable but not essential
Level 3 Welsh

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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