Operations Manager - IT and GDPR - Maternity cover - London

Do you have experience maintaining and applying an IT and GDPR policy framework and tech infrastructure, with an external IT support provider and internal stakeholders?

If so, do not look further!

Charity People are very pleased to be partnering with a leading not-for-profit campaigning organisation which uses the law to create a better, fairer and greener future for the UK.

This is a 12 months maternity contract offering a salary of £57,700 per annum. This is a hybrid role coming to London initially twice a week and then once a week.

Reporting to the COO you will be working very closely with internal and external stakeholders, as well as the 3rd party support provider and the 3rd party data protection officer.

Your main duties will be:

• To work with the IT support provider to ensure that internal staff members receive an optimal level of IT support
• To support the Campaigns Technology team in implementing the organisation’s data strategy
• To drive the development of the organisation’s AI policy, including coordinating any relevant trials
• To support implementing necessary improvements to GLP’s business applications and work systems
• To implement a policy for the use of personal devices
• Working with HR, to ensure that all mandatory or other required tech training is commissioned and delivered; this includes carrying out induction training for any new starters
• To monitor IT operations costs and ensure that they remain good value for money
• To identify gaps in GDPR compliance and to project manage fulfilling any complex data subject access requests received
• To work with the IT support supplier to ensure that the oirganisation’s core tech security arrangements are adequate, regularly reviewed and updated
• To assist colleagues with IT security and GDPR queries
• To identify training needs, both in terms of tooling, policies and broad GDPR and IT security awareness

Candidates applying for this role must have the following skills and experience:

• Significant experience of working in a corporate IT function
• Significant project management experience, with a track record of delivering effective projects on time and to budget
• Ability to develop and maintain a positive relationship with an external IT support provider and other external suppliers
• Ability to act as a strong liaison point between the technical requirements and priorities and the rest of the organisation
• Ability to explain technical concepts, risks and opportunities clearly and simply to a non-technical audience
• Ability and willingness to stay up to date on relevant technical issues, and to maintain and enhance knowledge and understanding of these issues within the organisation
• Good all-round and up-to-date knowledge of IT infrastructure and security (although detailed in-depth technical knowledge is held and provided by the IT support supplier)
• Good knowledge of GDPR requirements
• Excellent interpersonal and communications skills
• Flexibility and adaptability in attitude and approach to work
• Commitment to the core values and ethos of the organisation

Candidates shortlisted for this role, will be requested to answer three questions which will be part of the shortlisting process by the client.

Timelines;

The role will be closing on 29th January, 2025

First stage interview w/c 3rd February, 2025

It will be a two stage interview, first stage will be via Zoom and second stage in person.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.