Made Smarter Technology Adoption Specialist

London and Partners
London
3 days ago
Create job alert

Description

Made Smarter
 
Made Smarter is a Department for Business and Trade (DBT) funded programme that focuses on boosting manufacturing SME productivity, growth and efficiency. It was launched five years ago in the North-West of England and has since been rolled out across another five regions in the UK. The programme will launch in London in April 2025 and will be delivered by L&P in the Small Business Directorate.
 
Purpose of the role
 
To manage a portfolio of manufacturing & engineering SMEs who have engaged with the Made Smarter London Adoption Programme; helping them to transform their business through the adoption of Industrial Digital Technologies (IDTs). The Technology Specialist will be the main point of contact for their clients and will work with them to create a bespoke IDT transformation roadmap plan. The Technology Adoption Specialist (TAS) will outreach to small manufacturing and engineering businesses; deliver specialist advice when required and manage the relationship with relevant SME sector networks. 

The TAS will operate all across London and will work from the L&P main office as well as remotely, including site visits to the business’ premisses of the firms supported. 


Key Tasks

  • Engage with London-based SME manufactures to asses their business’ needs and onboard them onto the Made Smarter programme and/ or other suitable business support. 
  • Each TAS will manage a portfolio of 100+ London-based SME manufacturers over the lifetime of the programme.
  • Facilitate diagnostic workshops at the customer’s premises, using a range of people-centred methodologies to understand and prioritise opportunities for the adoption of IDTs
  • Create an action plan (IDT Transformation Roadmap) that directly responds to these opportunities, sets success metrics to measure against, introduces best-practice and further specialist support services.
  • Act as the account manager for customers taking them through their Made Smarter journey. Attend to all training sessions and site visits with the business’ cohorts. 
  • Support the customer in completing the IDT Transformation Roadmap. Facilitate access to specialist support services. These may include technology providers; organisation and workforce development advice and training; Innovation & Internships projects; and other referrals to the London and National business support offer. 
  • Support the customer in their application for grant-funding to the programme by assessing their financial position, completing and submitting the relevant programme documentation, and acting as an advocate for the customer at the investment decision stage.
  • Develop and maintain a network of business and professional contacts that generate new leads and referrals.
  • Ensure customer enquiries and partner referrals are correctly recorded on the CRM system and associated service-specific data capturing systems.
  • Ensure that the monitoring and collection of output and impacts data is undertaken throughout the support given, in-line with funders’ requirements.
  • To maintain a high level of awareness of new technology developments and understanding of their industrial application.
  • Support and attend events on behalf of the Made Smarter programme.
  • Assist our marketing resources in the development of good quality case studies. 


You’ll have/bring

  • Demonstrable experience and evidence of successful IDT project delivery and implementation in at least one relevant IDT area of specialism, such as Big Data Analytics; product or process modelling and simulation; Augmented or Virtual Reality (AR/VR); Systems Integration; Additive Manufacturing; Cybersecurity, Sensor Technology and or Artificial Intelligence. 
  • Evidence of experience of working with senior management in the manufacturing and/or other sectors, with product/service/process design and development expertise from conception to commercialisation. 
  • Practical experience of diagnosing business needs and agreeing effective strategic business action plans in relation to the application of digital technologies to improve productivity and the development of improved products and services. Understanding and experience of using project management techniques.
  • Experience of working with businesses to achieve outcomes for their organisation such as productivity, competitiveness and sustainability.
  • Excellent relationship management experience, with both internal interfaces and external stakeholders, customers and suppliers
  • An extensive knowledge of the business support landscape, with demonstrable experience of working cross sector and or industry with local, regional or national organisations. 
  • Excellent communication and interpersonal skills. 
 
Essential Skills:
  • Account management skills
  • Presentation skills both written and oral
  • Excellent communication and networking skills
  • Excellent planning, organisational, administrative and project management skills 
  • Well-developed IT skills, including an understanding of computerised management information systems, spreadsheets, diary management, e-mail and CRM databases.

Knowledge: 
  • Has technical expertise in a number of the key areas of IDT.
  • At least degree level with a relevant technical, digital or business education with relevant experience of digital technologies or degree level qualification with a management body or the relevant business experience to match.
  • Knowledge of current IDT landscape and active interest in updating of knowledge in a fast-developing environment
  • Knowledge of budget and contract management practice.
  • Knowledge and understanding of the key national, sub-regional and local organisations that can support the implementation of identified solutions for SMEs.
  • Understanding of customer focused approach of working with businesses to foster engagement and encourage commitment to working towards economic development.


You’ll Get

  • To join a fast paced, flexible and inclusive social enterprise
  • Hybrid working environment
  • 30 days’ holiday in addition to UK public holidays 
  • Excellent employer pension contribution and Medical Cash Plan
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.  
 
London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.  
  
We encourage applications from all sections of the community. 

London & Partners is the business growth and destination agency for London – it is our mission to create economic growth that is resilient, sustainable and inclusive.

Our work shines a global spotlight on London; we support the Mayor of London's priorities by promoting London internationally as a leading world city.

Related Jobs

View all jobs

In-House Lawyer (6+ years PQE)

Information Security Officer

Sr. Director, HR - EMEA (Remote)

Risk and Compliance Officer (FTC 7 Months)

Electrical Project Engineer

Mechanical Project Manager

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Careers

Navigating Cybersecurity Career Fairs Like a Pro: Preparing Your Pitch, Questions to Ask, and Follow-Up Strategies to Stand Out

In a world where digital threats are escalating and online infrastructure underpins nearly every aspect of our personal and professional lives, cybersecurity has swiftly become one of the most sought-after career fields. Demand for skilled cybersecurity professionals outstrips supply, both in the UK and globally. From ethical hackers and penetration testers to governance, risk, and compliance (GRC) specialists, the opportunities are extensive—and lucrative. Amidst this surge in demand, cybersecurity career fairs provide an invaluable chance to meet potential employers face-to-face, gain industry insights, and make connections that can accelerate your career trajectory. Unlike applying to countless jobs online, these events bring companies, security leaders, and aspiring candidates together under one roof. When approached with the right strategy, a single conversation at a cybersecurity fair can open the door to your dream job. In this comprehensive guide, we’ll explore how to prepare thoroughly, engage confidently, and follow up effectively after a cybersecurity career fair. By incorporating these insights into your approach, you’ll stand out from the crowd and maximise your chances of securing the perfect role in this fast-growing field.

Jobs

Common Pitfalls Cyber Security Job Seekers Face and How to Avoid Them

The cyber security industry in the UK and worldwide is experiencing rapid growth. With cyber attacks growing in sophistication and frequency, organisations are investing more resources than ever into defending their digital assets. From penetration testers and threat analysts to security architects and compliance officers, cyber security professionals are in high demand across a variety of sectors—including finance, healthcare, government, and retail. Yet, in spite of this high demand, the process of landing a cyber security role can be more challenging than many candidates anticipate. The stakes are high: prospective employers entrust cyber professionals with their most sensitive data, their compliance posture, and often their core business operations. Therefore, they’re looking for candidates who can demonstrate not just technical know-how, but also excellent communication, adaptability, and an awareness of the broader business context. In this article, we’ll explore the most common pitfalls that cyber security job seekers face, especially in the UK market, and how to avoid them. Whether you’re a recent graduate, a professional transitioning from a different field, or an experienced practitioner aiming for a senior role, these insights will help you stand out and secure the opportunities that fit your skill set and career goals.

Careers

Career Paths in Cybersecurity: From Entry-Level Roles to Leadership and Beyond

Cybersecurity has emerged as one of the most critical and fastest-growing fields in technology today. With data breaches and ransomware attacks making headlines, organisations of all sizes and in every sector are recognising the urgent need for robust cybersecurity measures. As a result, professionals with the right mix of technical and strategic skills are in high demand—offering competitive salaries, diverse career paths, and ample opportunities for progression. How do you begin a career in cybersecurity, and how can you advance from technical roles to leadership positions? In this in-depth guide, we explore the cybersecurity career ladder, outlining roles at entry, mid, and senior levels, as well as the key skills, qualifications, and experiences you’ll need to climb it. Whether you’re an aspiring cybersecurity analyst, a seasoned penetration tester, or an IT professional looking to pivot, this article will help you understand the paths available and how to chart your course towards success in the thriving UK cybersecurity market.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.