IT Technician

In Technology Group
Nottinghamshire
10 months ago
Applications closed

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Second Line IT Support Technician

Role:IT Support Technician
Salary:£30,000
Location:Mansfield


Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability.

About the Role:


As an IT Support Technician, you'll play a vital role in delivering outstanding technical support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations.

Your Responsibilities:

  • 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries.
  • 2nd Line Support: Diagnose technical problems, perform system/network maintenance, and support projects.
  • Administer user accounts, permissions, and group policies in Active Directory and Office 365.
  • Collaborate on IT projects such as hardware rollouts and system migrations.
  • Maintain IT documentation and liaise with external vendors to resolve complex issues.


Your Skills and Experience

  • Proven experience across 1st, 2nd line IT support.
  • Strong knowledge of Windows Server, Active Directory, Microsoft 365, and networking technologies (TCP/IP, DNS, DHCP, VLANs).
  • Familiarity with virtualisation platforms (, Hyper-V).
  • Knowledge of cybersecurity best practices and disaster recovery planning.
  • Excellent communication and problem-solving skills, with a proactive approach.
  • Full clean driving licence and access to a car.

What's in It for You?

  • Competitive salary.
  • Generous benefits, including a company pension, life insurance, and on-site parking.
  • A supportive and inclusive work environment committed to professional growth.
  • A chance to work with cutting-edge technology and contribute to exciting IT projects.
  • About Us
  • We are a fast-growing company leading the way in manufacturing and innovation, with a strong commitment to sustainability and reducing our carbon footprint. As part of our team, you'll contribute to a business that values excellence and reliability while fostering a collaborative and inclusive workplace.

Hours

  • Full-time (39 hours per week)
  • Monday to Thursday: 8:30 AM - 5:00 PM
  • Friday: 8:30 AM - 4:00 PM


If you're a motivated IT professional with a passion for technology and problem-solving, we want to hear from you!

Apply Now
Seize this opportunity to join a company that values your expertise and supports your career growth.

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