IT Technician

The Green Parts Specialists are the UK's leading vehicle dismantling company, committed to providing high-quality recycled car parts. We pride ourselves on our sustainable practices and exceptional customer service. Join our dynamic team and be a part of the green revolution in the automotive industry.

We're currently recruiting an I.T Technician to join our growing team, based in Skelmersdale.

This role will be responsible for providing technical support and ensuring the smooth operation of the organisation's IT infrastructure.

They will be responsible for installing, maintaining and troubleshooting hardware and software, managing network and server environments, and supporting end-users with technical and desktop problems in response to help desk requests.

They will also play a crucial role in maintaining the continuity and security of IT services to support business operations.

What we need from you:

• A good understanding of computer hardware, software and operating systems (Windows, Linux).
• Proficiency in network troubleshooting and administration (TCP/IP, DNS, DHCP).
• Experience with server management, including Active Directory, Windows Server, and virtualisation (Hyper-V).
• Knowledge of cybersecurity principles and best practices.
• The ability to diagnose and resolve technical issues quickly and effectively.
• Strong analytical skills to identify root causes and implement corrective actions.
• Excellent verbal and written communication skills to interact with non-technical users and document processes.
• The ability to explain technical concepts clearly and concisely to users with varying levels of IT knowledge.
• The ability to manage multiple tasks and prioritise work effectively in a fast-paced environment.
• Great attention to detail in maintaining system documentation and following procedures.
• Strong teamwork skills to collaborate with colleagues and other departments.
• A customer-focused approach with a commitment to providing high-quality support.
• Willingness to learn new technologies and continuously improve technical skills.
• The ability to adapt to changing technologies and business requirements.
• Associate's degree in Information Technology, Computer Science, or related field. Bachelor's degree preferred.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus.
• A minimum of 2 years of experience in an IT support or technician role.
• Experience in managing and troubleshooting Windows and/or Linux-based environments.
• Familiarity with cloud platforms (e.g., AWS, Azure) is desirable.

What we offer you in return:

• Time For You:Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
• Give Back:Receive a paid day to volunteer for a charity of your choice.
• Health & Wellness:Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
• Appreciating You & Others:Celebrate special moments with access to our Recognition Hub and E-card collection.
• Your Future:Join our contributory workplace pension scheme for financial security.
• Investment:Purchase shares in our global company at a discounted rate.
• Fitness & Health:Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
• Life Assurance:Enjoy peace of mind with our life insurance coverage.
• Exclusive Discounts:Access our deals hub for savings on everyday purchases and family activities.
• Goal Support:Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.